Build-A-Bear Workshop in Poughkeepsie offers a unique and customizable plush toy-making experience. Customers can create their own furry friends by adding outfits, sounds, and scents, and even record a personalized voice message to make the gift extra special. The store also hosts PAWsome parties, where guests can celebrate birthdays, office events, or community gatherings with hands-on fun, a customized furry friend, and a Special Heart ceremony. The staff at Build-A-Bear Workshop are consistently praised for their friendliness, patience, and knowledge. Customers have had wonderful experiences with the store clerks, who have made the process enjoyable and memorable, especially for children's birthday parties. Even adult customers with special needs have felt welcomed and accommodated, allowing them to embrace their love of plush animals in a comfortable environment. Overall, Build-A-Bear Workshop offers a unique and personalized experience that caters to customers of all ages, making it a great destination for gifts, celebrations, and creating special memories.
Derek was amazing! Went above and beyond to give our birthday girl his time and attention, making the experience extra special. Thanks Derek for a great memory! Honorable mention for Toby too, so sweet and helpful!
December 2025
Along with everyone else working there Izzy was SO AWESOME. What a great employee! Such an awesome experience buying gifts here even with the Holiday rush.
August 2025
From Alexa welcoming us in at the door, to Arlo helping us with stuffing our new Capybara, the experience was amazing! They made a very comfortable, welcoming environment for us and their customer service was exceptional! Looking forward to going back there soon.
