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April 2023 by Lynn K.
Stephan who was working at the self checkout station went above and beyond to help us this evening. Such a great attitude! Stop & Shop is lucky to have such an efficient and personable employee. He's quite an asset.
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April 2021 by J Francis G.
patrick mckenna is the worst person ever ( he discriminates against people with developmental disabilities and they allow customers to sexually harass employees. stop and shop as a company treats people with developmental disabilities like trash and if you have a loved one with a developmental disability than please do not shop here.
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November 2020 by Desiree K.
In light of #thankyouthursday I'd like to extend a huge thank you to all of the employees who continue to do an amazing job. This has been a very trying year and supermarkets have really taken a beating at times. There have been crowds of people trying to get inside, food has been wiped out and employees have been faced with the possibility of exposure every single day. I'd like to especially thank you for the flawless online grocery pickup experiences. Our order is always correct, on time and extremely convenient. It's saved me time and allowed me to avoid hectic crowds. Thank you all for doing your part to keep us safe and keeping the shelves stocked so that we can feed our families. I appreciate it so much.
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November 2020 by Kathe D.
Not enforcing mask wearing covering mouth and NOSE. Some employees not complying either. One lady not wearing any mask at all.
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October 2020 by Carol W.
Social distancing and the wearing of masks is not being enforced. I alerted the customer service desk there were people in the store not wearing masks and not social distancing. I found them standing a few inches from me with no masks on.I was told by the employee she was told they could not enforce it and if they tried to they would be fired! She said the employees are aware of it. Store has no respect for its customers and employees. They should be closed down.
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January 2020 by M W.
This Stop & Shop is awful. The store is filthy, and extremely poorly maintained. It does have a big selection of items and is well stocked. The floral department is great and has a nice selection of beautiful flowers and plants. The bakery is also good. They've got a wide variety of baked goods that looked tasty and fresh. The deli sandwiches looked fresh and were well stocked. Chicken was all hot and fresh as well. They recently got a hot wing bar and that looked excellent with a nice variety of fresh wings to choose from. Seafood looked fine as well. Meats looked ok, but not great. Several packages of ground beef had juices pooled all at the bottom, which didn't look too good. The steaks didn't look too fresh either. The produce was mediocre here. Some of the strawberries and cabbages looked good, but I found some peppers that were cracked and old looking. I also saw a display of cauliflower on sale, but almost each one had mold on it. I also found expired items on several times I've been here. Most Stop & Shops seem to have a big issue with expired items, and this is no exception. Make sure you check the dates! The store overall is very filthy and badly maintained. The parking lot has a lot of litter scattered around. The cart corals have a lot of trash and litter scattered everywhere, and look very old and filthy. The entrances are filthy and the doors don't work properly. On my last visit, the exit door was completely broken so you had to push it open to get out of the store. The floors inside are very worn, cracked, scuffed, and dirty throughout the store. Not clean and shiny like other locations. I saw a a huge puddle of spilled milk on the floor. An employee came over and put a cone next to it, but never cleaned it up. I was in the store for about half an hour and the spilled milk was never cleaned up. That is disgusting. Spills should immediately be tended to, but not here. In the produce section, there were scattered onion peels, and corn peels on the floor. The freezers are all peeling apart at the bottom and don't work properly. Ice cream is iced over and the freezers leak at times. The ceiling above the dairy section has black mold all over 4-5 ceiling panels. Look up there, it's disgusting. The hallway leading to the bathrooms smells bad, and the bathrooms are filthy! They smell awful and look disgusting. They are so gross. The deli cases look dirty. I overheard a worker behind the deli counter complain that "it's a mess back here and needs to be cleaned. It's so disgusting." To which another employee replied "yeah, we'll get to it sometime, don't know when". If you stand in the Last organic aisle next to the deli, you can see how messy and dirty it is back there. Boxes everywhere, filthy floor. Don't buy any deli foods here! The staff don't seem to care about the store or customers. I once heard a staff member cursing about a personal issue in front of customers at checkout. Recently, 3 employees in the bakery were making fun of a customer they previously had. They were calling her all sorts of nasty names, and cussing. So rude and unprofessional. Overall, this Stop & Shop is absolutely disgusting. There is no excuse for how filthy, and badly maintained the building is. It's disgusting, has rude staff, and food isn't fresh. When management changed in early 2019 it began to improve but is now worse than ever. I would recommend going to the Hyde Park or South Rd Poughkeepsie locations. South Rd is much better managed, has a wider selection, and nicer staff. Hyde Park is much cleaner, much better maintained, has a larger selection, nicer staff, and an appealing look to the store. This location desperately needs improvement and better management. After today's visit, I'm never coming to this Stop & Shop again. It was really, really bad today. It's almost as bad as the Acme in Pleasant Valley, which is the
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December 2019 by Jack B.
I have to say only go here because it's convenient. I had to use the rest room once and it was so nasty that I had to leave the store, you could get sick going in there, makes you wonder how they clean other things. I hope someone a manager sees this and cleans that nasty bathroom and over all the store is filthy dirt in all the corners it's just a nasty store.
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November 2019 by Samira B.
I'm not much of a fan of Stop & Shop but this is the closest grocery store to my house, so I'm giving two stars for convenience. If not so close, would totally be one star. For starters, you always have to be extremely careful when purchase any grocery item from here. The freezers look dirty and uncared for, most of the items in them usually have freezer burn. When I was shopping for almond milk in the fridge section, another shopper alarmed me too closely look at the expiration dates. Sure enough, there was milk there about a week old. Another time I was shopping I saw an appealing sale on pomegranate so I figured I'd purchase one. When I got home and cut it, allll of the seeds were brown. The floors in this location are pretty dirty and look like they haven't been maintained in ages. Take caution lol
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July 2019 by Renee R.
Stop and shop itself is okay but this location is ekkkkkkk. Super dirty, messy unorganized. Carts where all over the place. Some bad produce left out on shelves. No employees in sight. When I was there none of the scanners where charged. Super bummed
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March 2019 by M R.
I have been shopping there for quite sometime. In a pinch, I would buy chicken wings for parties, etc. They were good at one time but lately there is definitely a problem. Nasty, old, half frozen, half cooked, no meat. Horrible!!!!!! Sometimes Stop & Shop cooks the wings and sometimes you get Tyson. Whatever happened to breaded fried fresh wings? Regular not super hot? Whoever is cooking shouldn't be. Get someone who knows how to cook. Stop selling old wings!!!!!!!!
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March 2019 by Aaron G.
Coin star stopped providing this service permanently. It wasn't profitable enough for them. Try cardpool.com if you want to exchange a gift card for cash.
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November 2016 by Tim S.
The most frustrating machine I have ever used. Had 5 gift cards still packaged and NONE of them were recognized !!!!! Non could give me any money. Companies Red Lobster- $50--would not recognize Lowe's $50-- would not recognize Shell Gas Station $50.-- no option at all... GO FIX YOUR MACHINES!!!!
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July 2015 by Harris B.
Went in to exchange a $50 Best Buy gift card. They offered me $33 cash. They didn't have an option to exchange for a different gift card like at the coin machines. Their offer was only 66% of the value of the card. I'd say that's on par with the ghetto corner store cash advance locations. I was definitely disappointed. Online websites offer a whole lot more in exchange gift cards.
