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November 2023 by Glicerio M.
They should just close this pharmacy. We wait hours for prescriptions. CVS just don't have conditions to have a high volume business.
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September 2023 by Brian O.
Called in my prescription and was told it was ready to be picked up. I went the following morning and saw the window was closed - it had a sign stating that you must use Drive Up Window to pick up prescriptions. Of course there was a long line of cars - after waiting 20 minutes, I was told me prescription wasn't ready, that I need to get back on line. DO NOT USE THIS PHARMACY, they do not care about their customers. I spent 15 minutes on hold to speak to manager, "Hannah" - she transferred me to another person, who tried to switch me back to "Hannah". DO NOT USE THIS PHARMACY, THEY DO NOT CARE ABOUT THEIR CUSTOMERS. You can expect LONG wait times for any transaction.
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June 2023 by Jennifer D.
My sister tested positive for strep so we came to pick up her prescription afterwards. Apparently they were closed from 1:20-2 pm for a "staff meeting." The staff were clearly not having a meeting so that was disappointing. We're on a trip so we really needed the antibiotic immediately so she would be better asap. We had to go waste a lot of time before coming back. We came back and there was a huge line that took nearly 20 minutes. It was ready when we got there but still pretty angry about the little "staff meeting."
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June 2023 by Google user
Mr. Devante, Pharmacy Technician, helped me get the necessary information to have my prescription changed. I was able to get my RX quickly, at no charge, and started my doses today. He was very professional, courteous, friendly, and knowledgeable. I am very satisfied with the outcome and please with my treatment at CVS..
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March 2023 by Ed C.
I was calling for 2 hours to get a refill and noticed when I got in that the phone was saying 2 calls for pharmacy so I told the cashier that I was calling and no one answered and she said we are short and can't answer mind you I was the only one on the line so she told me to speak to the next person as I was talking to the pharmacist she told another worker if he doesn't like it he can go somewhere else very rude mind you we pay their salary will go to another Cvs where they are glad to see the customers I will give them a zero for customer service a politeness I'll get them zero I am very disappointed because I've been coming to Cvs for the last eight years won't come back.
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December 2022 by joe mesh
I've been using this cvs for over 25 years. Always busy but always satisfied with everything. God bless them ?
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May 2022 by Deborah Figueroa
Good service.
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November 2021 by Alphonso Mckinney
Some employees seemed unhappy but still nice store
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October 2021 by Becky K.
This pharmacy is absolute trash. They have incompetent children working the drive thru and registers. They have no ability to find prescriptions and are more likely to just dismiss you and tell you they don't have it, then do any research to look for it. They'll tell you that your doctor "hasn't called it in" because they're too lazy to ask the pharmacist a question about it. If you're going to use the drive thru, you'll wait at least 20 minutes if not longer. If you try to go inside, it's the same person working the window and register so it takes just as long. Save yourself some time and energy having to track down your prescription and go elsewhere.
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September 2021 by Carolyn F.
DRIVE-thru COVID test. My appointment was for 10:50- I arrived a few minutes early to find a very long line. That's ok. The convenience of driving through to limit exposure to others is well worth the wait. The pharmacy window attendant was professional and very pleasant. She re-explained the simple specimen collection procedure. Once at the window, the process was quick and efficient. The best part-my test came back within 48 hours.
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May 2021 by Victoria C.
I have never had to wait too long for my prescriptions. I set my phone number up to the pharmacy, so whenever my medication is ready for pick-up, I receive a text message. I really like this communication and that could contribute to why others have longer wait times.As for the retail store, they are not the best. Anytime I present coupons at the register (I use coupons wherever possible), the cashier clearly becomes annoyed. Multiple times they've said that my coupon wasn't accepted, but could not explain why, so I asked them to try again, and it worked. This makes me think they never even tried it in the first place.Besides the coupons, I have never had a bad experience with any employees.
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June 2019 by Lori G.
This could be lengthy but stay with it because I cant be the only one having this issue. 1st, I agree with the other posts about excessive wait times (pharmacy only) whether in the store or the drive through. Im talking 20 plus minutes on a Tuesday morning. But thats not the worst issue. I was told 6 weeks ago that my doctor's office and insurance company needed to coordinate and send CVS "prior authorizations" on 3 of my medications. Simple enough I thought. Sweet Jesus, I couldve gotten a bill through congress sooner. The dr and ins. co. both sent me the multiple dates that they sent these to CVS yet CVS claims they dont have it. To complicate it further, I called yesterday to see if they had them NOW and was told by the head pharmacist that they dont know and they cant tell me if they have the auths unless they fill the scripts. Now, 2 of these are considered control substances and they refuse to fill them until I have 1 day worth of medications left.....not a minute sooner. Last month we did this dance and because they couldnt get it together before my 1 day remaining supply ran out, I ended up paying full price for my meds. If I could afford to do that, I wouldnt bother with insurance. Now, this month....you guessed it.....they still dont have it and Im out of meds. Short of my dr hand delivering this, Im at a loss about what to do because my insurance co. says I have to use CVS. So, in my situation its a bit of a monopoly. Unbelievable incompetence. Inexcusable. If you can avoid CVS pharmacy, do so and run any other direction......its bound to be an improvement.
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October 2018 by Astharteea A.
This cvs pharmacy is one of the worst I've been too. I'm only reviewing the pharmacy part of it. Their pharmacist are rude and miserable and the techs are just... tired I guess. There's always a line and most of the time it takes forever to get through it because people are just inconsiderate and there's just one cashier there. Don't even get me started on the head pharmacist lady that they have... she's very old school and constantly annoyed. I might switch to Rite aid, hoping they are a little better.
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December 2017 by Steve Y.
Staff is good at servicing people waiting in line (Opening 2 registers) I've had very few problems in using this pharmacy over the last 10 years The pharmacists go out of there way to advise you about your meds, to explain alternative meds if your insurance doesn't cover them or just in general. If you want to talk about side effects the pharmacists are on it My main problem is when you consult with the pharmacist you have little to no privacy 98% of the pharma techs are great to deal with.
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June 2017 by Nick Ristic
Horrible. Don't go there ever. Walgreens is much better.
