Hertz Car Rental - Poughkeepsie - Ibm Road HLE
Car RentalHours:
20 Ibm Rd, Poughkeepsie NY 12601 Hours
About Hertz Car Rental - Poughkeepsie - Ibm Road HLE
Hertz Car Rental - Poughkeepsie - Ibm Road offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks, for customers to choose from. The location provides a convenient car rental experience, with a quick and efficient process. Customers have praised the helpful and attentive staff, who have gone above and beyond to ensure a positive customer service experience. However, some customers have reported issues with the condition of the rental cars, such as a half-tank of gas and an overdue oil change. Additionally, there have been concerns about the rental return policy, with potential additional charges for late returns. Overall, Hertz Car Rental - Poughkeepsie - Ibm Road has received a mix of positive and negative reviews, with a focus on the quality of the rental cars and the customer service provided.
Most Recent Reviews
August 2025
Matthew went above and beyond in making sure we were comfortable using our electric vehicle and explaining all the particulars. Very professional and friendly
July 2025
Chantal was incredibly helpful and went out of her way to go above and beyond so we could have a wonderful customer service experience! This is a 5 star location in my book! thanks Chantal!
August 2024
Reserved car was unavailable they downsized me (I'm a big guy 6'9" tall). They offered a 65.00 credit on the next rental I will probably never use. The car was on empty, but at least it was clean, and the staff was very courteous.
More Comments(136)
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