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8:30AM - 6PM
382 Violet Ave, Poughkeepsie
Insurance
“My insurance representative Astrid, was amazing. She was knowledgeable, kind and understanding. She was able to give me a policy that crushed the competition. Astrid spent numerous calls with me working until we got to the exact right policy for me. Highly recommended!”
“Today 9/12/24 I had the pleasure of coming to your poughkeepsie branch and dealing with Alina. I was in a panic fearing the worst that my account had been frozen when attempts to pay a bill after a direct deposit of my paycheck finding the card was denied. Alina dealt with me with patience, professionalism, kindness and understanding. Making a gut wrenching situation as easy and pleasant as possible. Not only did she perform excellent customer service, she also reset the tone of my entire day.In that moment I found myself reflecting back on the hundreds of transactions I've completed thru her and came to the realization that she has always performed in the same manner. Ulster saving should be delighted at two facts in this situation
1) That your institution is lucky enough in this day and age to have such a person in their employ
2) That I don't have my own business, because I would pay her whatever she wants to come work for me.
Thankfully for you guys I am a civil servant and in no need for employees.
Please do everything in your power to keep her at your institution, she is by far the best at what she does that I have ever seen in my 48 years.
I Thank you and her sincerely
EBEN MARSHALL”
“I’ve been banking with them for almost 15 years they are honestly the most reliable and helpful bank I’ve banked with. They have the best people working there.”
“The staff members are polite and helpful. You can ask them anything and if they don't know the answer instead of makeing something up, they find the answer. They will present a couple of different offers, one based on what you have or ask for and then a quote for coverages the recommend. This State Farm agency is not just trying to make a sale but they want to increase your awareness of the insurance you're asking about.”
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“Scott has been delightful to work with! One phone call and within an hour he had answers regarding my coverage. He also followed up to ensure I submitted all documents and followed up with my new insurance company in my behalf.”