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July 2020 by bc P
Clean store, super friendly/polite staff except the manager. (petite blonde woman with very short hair) at the Poughkeepsie, NY mall. There were two times she was rude in the way she answers and speaks to customers. It seems like she just doesn't want to deal with people.. Other than that, I love the company LOFT. Clothing is exceptional quality for the price. :)
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January 2020 by Erin Curnan
Such amazing deals right now!!!
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January 2020 by Lucinda Chaney
Well made clothes!
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January 2020 by Teri Chandler
My favorite clothing store!
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December 2019 by Melis W
Great place to shop. Always friendly staff.
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February 2019 by Harold Fell
Excellent service ; very patient
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January 2019 by F A T l M A E L M OU C H T A R l
Great services. Good prices. Nice choices
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January 2019 by Barbara Frey
My favorite clothing store. Great selection and you can find great sales too.
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September 2018 by Kim Alfonso
Great salespeople!!! Very friendly and helpful. Very patient !!! The manager Sylvia knows her stuff. Love shopping there.
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June 2018 by Susan Heigl
Normally when I shop at a Loft store a sales person will ask if I want them to start a dressing room for me. This one let me wander the store holding many items, even tho there were only 3 people shopping including me. I was offered this assistance on my 2nd trip to try on items. Check out was a mess. First I was repremanded by the woman because I asked if there was an additional % off. She told me not to be so impatient ...she wasn't done yet. Well, she still messes up and didn't give me the additional % off for using my Loft card on the 1st Tuesday of the month. This created a situation of having to get a mgr. And a whole conversation on how to fix since she already used my $20.00 rewards coupon. I will give them credit, it was fixed but honestly,,I was only there to use the coupon which was going to expire....otherwise I would have walked out.
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March 2018 by K D.
I generally love LOFT and purchase most of my clothes from here. This location is inside the Poughkeepsie Galleria on the lower level. I have not had good service experiences here, I would say the service really changed in the last couple of years. I only shop at this location when I am unable to shop at the one near work in midtown. As a side note Loft outlet in Woodbury is amazing! I wish this store would get back to when they valued their customers and didn't just acknowledge them at the register when they ask if you want to open a credit card or donate money. I wrote to customer service about a particularly rude experience and never heard anything back. Very disappointing when you take the time and have spent so much money there over the years.
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December 2017 by William Gabriel
I didn't shop here for myself, I was a guest along for the ride aka the wife was shopping for herself. very clean store, employees were extremely kind to me, and they were helpful in assisting my wife with her questions about the items she came into Loft for. The store smelled really good too lol
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January 2017 by Julia Jardine
love this place for my work clothes, sales offer good prices for quality clothing