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February 2024 by Donna McKinney
Great experience. Great variety of ladies underwear. Good price
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February 2024 by Cataleen Ingram
I had a pair of shoes that I returned to the shoe department. I had unfortunately had them in my trunk and it had been over thirty days. The salesman was kind enough to give me a credit to use at the store, and respectfully explained that he made an exception this one time. This salesman is always helpful and nice when I go there. I am sorry I can’t remember his name. I then headed over to the Clinique counter and was helped by Cruz. She was very nice and a pleasure to speak with. Very personable and professional.
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February 2024 by Christopher Champagne
It’s Macy’s, it’s a beautiful store. It’s on the expensive side but you get quality for the money you spend.
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February 2024 by Donna G.
35 years ago I went to Macy's to return 2 gifts that my boys received for Christmas. I didn't have a receipt and I was told they could only give me $0.01 for each item. I chose to give them away. Fast forward to now, I received 2 pairs of pajamas for Christmas but the size was too big. I went to Macy's with no receipt and I was told that they would only be able to give me $0.01 for each pair. With all the electronic upgrades in 35 years you would think they could do better. I should have at least been the lowest price ever sold for. If it was $0.01 then I want to buy every one they have!! This is a terrible way to do business!!!!
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January 2024 by Jim “Jimbo” Carroll
I used to shop at Macy's decades ago. They had quality merch and went in looking for some non cotton items. Overpriced, staff did know what or where merch. I can find my merch elsewhere for a lot less and better quality. O yea, they have a fake Polo brand there. Macy...way of world!
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January 2024 by Mrs Martinez
Bring a new mall to Newburgh. We would love to have one, too.
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January 2024 by Robert Caporale
The store has everything.
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January 2024 by Francisco y Gloria Vazquez
As usual
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January 2024 by K. Morgan Delaney
It was chaos because of the holidays, but both customers and staff were really...cheerful! In all that's wrong with the world, look for the helpers!
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January 2024 by SsS SsS
The woman at checkout near intimate apparel was so very helpful, made the whole trip worth it!
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January 2024 by sammi v
Customer service was great!!! The person that helped me was very helpful, and friendly...
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January 2024 by Alphonso Mckinney
Fully stocked and clean.
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January 2024 by Amir Aziz
Great deals I wish I could go there more often.
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December 2023 by Cody Lissa
Wide selection. Can be pricey, but Macy's Backstage has great deals.
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November 2023 by john kladis
I went there a few weeks ago because I needed a new suit. I walked around the men's department looking at different options and I was there for about 20 minutes and I didn't see a single employee! No help at all! There were three women at the cash registers but they didn't look like they wanted to actually move out from behind those registers at all. So essentially no service for me to spend three or four or five hundred dollars for a suit. I give that store location maybe another 3 years before they're gone. You are better off going to the Men's Wearhouse where the service is impeccable.
