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July 2025 by Diane Rose
Horrible company. I cancelled my service due to moving and they were supposed to pick up my cans for the last time on 6/30, I guess they emptied the cans, but left them there, and they are still sitting at the curb outside the house I moved out of and today is 7/23. They are saying that I filled the cans again, which I did not and they are refusing to pick the cans up aka equipment. So, they are charging me $210 for unreturned equipment when the cans are still sitting in front of the house, and sent me to collections. They will not receive another penny from me because their equipment is exactly where i told them it would be, go pick up your cans from the property. Do not do business with this company, they are rude and their customer service is horrible and the way they handled this situation. The crazy part is I had a dump trailer which I dumped twice at there transfer station, and spent $400. So, all the money I spent on a local company, and will never use them again.
update: thank you for your response to my review, at what point did you offer for me to pay for one week of service? That was never an option, maybe get your story straight, your employee is a liar! She said she was sending me to collections and that is exactly what was done. So, I would have given you the $10 for one week to just not have to deal with you, but now your equipment is still sitting outside the house I vacated, just for you to try and charge me extra money. You can have your truck pick up whatever was in there and then your valued employees can pick the equipment up without injury. By you bad mouthing a customer because I followed up to find out why the cans were still out there is why you are a horrible company. Maybe you should have called me or emailed me to give me a heads up that you were not picking up the cans and that they were filled when they were sitting at the curb. So, continue to bad mouth your customer it just shows how disrespectful your company is to paying people.
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April 2025 by Indy
I’ve been using this facility for years. The people are very nice and helpful, and I find the costs involved to be very reasonable, I highly recommend the Recycle Depot!
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March 2025 by Decoy Tank
Over the past month I ordered 4 dumpsters for a home renovation and their drivers Ron, Mario and James were amazingly precise with the placement. Prompt, courteous and friendly, they have made a client for life.
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March 2025 by Kevin Pellon
Having dropped stuff off at their facility, I have nothing but great things to say about the folks at Recycle Depot. They are so friendly and welcoming to everyone. They make it easy even if it’s your first time dropping stuff off. The prices are so reasonable that I find myself just looking for old stuff to drop off!
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February 2025 by Тарас Новіцький
It's terrible, I don't recommend it !!!
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January 2025 by Jonathan Tublewicz
They took my garbage and i paid what more could i ask for 😂
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July 2024 by JJGPM JJGPM
These bad reviews are so petty. I have had all great experiences with recycle depot and I will continue to go there. Treat them how you want to be treated. The 2 girls behind the counter are always pleasant and all business with no time for shinnanigans. Keep up the good work!
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May 2024 by Danielle Dedrick
The people in the office were very rude I tried to tell them that one of their drivers almost hit me and while he was backing up his reverse light was ok and he said yea I know
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May 2024 by Sheila Pascoe
Thank you so much to the Recycle Depot garbage truck drivers who make their way, absolutely respectfully, through our quiet little neighborhood to collect garbage. Their respect for our children and pets is extremely appreciated! Other companies leave dust behind with the speed they drive. Even school busses. Thanks again to the special drivers for respecting where we live.
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January 2024 by Angela Trusso
Great company reliable, everyone at the office are very helpful & friendly .. Thanks for your service!
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January 2024 by No Name
The female in the office that answers the phone is SO Rude, and NASTY
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December 2023 by mike rieckhoff
Great experience! I was doing a bigger project where I required several dumpsters. They delivered and removed them with no issues. Very professional!
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December 2023 by John costakis
I've done business with these folks for many years. Everything from dumpsters, item 4 and bringing loads in with my truck. Excellent staff very helpful. To bad they average rating is low. Too many Karen's in the world.
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October 2023 by Kirstin R.
The worst costumer service, the worst attitude. Refused to service my new home because of an "outstanding bill" with my father's business from 10+ years ago, but couldn't provide an invoice proving the business owed them a dime. (They found out I was "linked" to the business due to my personal number being associated with the business phone plan). What does my home and a new garbage service (in my name, paying with a card in my name) have to do with a business that I have no link to except knowing the owner? If my fiancé called under his phone number and name, bet we would have gotten service, or if i called from a totally different number other than one that popped up with my father's company, (see the ridiculousness yet) but after being hung up on when calling the nasty representative on the phone out for how idiotic she sounded, I wouldn't use them for the worse of garbage.
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October 2023 by Mich Felix
Telephone customer service needs a rune up.
