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November 2023 by Deybid mariano Zavala zelaya
Dirtiest places I ever stayed and I travel all over the north east the bed was full of BED BUGS and they have some shady security guards that look like there the ones ready to rob you never staying here again
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November 2023 by Kris Donovan
The negative reviews posted by others are due to the bad behavior of a few immigrants that the hotel has contracted to house. They have on-site security people, and I was assured that "for the most part, nothing bad happens around here"Rooms: We stopped in specifically because we wanted to see if it was as bad as the reviews say it was. The room we viewed was clean, except for a tiny bit of black mold from condensation by the window.
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November 2023 by Teresa gilli
I am furious. I spent thousands and find they double charged me on numerous occasions. Then they have the nerve to charge you, then give you 10 mins to get out while they call police bt lying....Do NOT stay here. They are con artists.I called support and they said I had to talk to management at hotel. Management at hotel says call support. I finally called support and got guest services. They called management. They said they will refund me (not holding my breath). Today, they charged and then gave 10 mins to get out. Guest services said because of loud noises. Really? I wasn't in room!!! Really???? They are scam artists. Beware and stay away. I am furious! Never again will I stay at a Red Roof Inn. Trying to save money at a cheap hotel. Live and learn. A rating of 1 is too much but needed to add a star to post review
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November 2023 by I. Graciano
Very Clean and Spacious room. Impressively better than other places we stayed in w/ same price. We did not expect much for an economy hotel. Pleasant surprised very clean and spacious, quiet, comfortable, easy checkin. everything working well too. AC silent.Hallways look kinda run down, washing machine works, dryer did not dry my clothes although it seemed to work fine ( my husband said its probably the vent that doesnt exhaust).A good find for price, close to everything.Rooms: spacious and cleanWalkability: close to food and shops
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November 2023 by Jennifer Giddings
Awful location . Room was torn apart . Holes in the carpets, fleas. Lots of odd people hanging around there. Definitely safety concerns. Stay
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November 2023 by Rebecca Riordan
This hotel was in pretty bad shape. We had mold in the bathroom on the first floor. The toilet was not fully attached to the ground. The room appeared okay at first glance, and thankfully the beds were very clean and surprisingly comfortable. But, there was a terrible odor in the hallway especially near the front desk. There is no longer a breakfast although there's a breakfast room. There were people loitering like they live there and I did not feel safe. There were also clothes outside of our window on the ground and a falling down fence behind us. I feel like we were price gouged because there was an event going on and hotel rooms were scarce. The front desk seem to be doing what they could but management of the hotel in general is very poor. We only stayed there because it was kind of a last minute emergency. Parking lot out front had a large not fully covered up hole in it and a small child could fall in there. I would not stay there again unless it is renovated completely. I would like to add that it was extremely loud as well, we could hear every little movement of the people upstairs.
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October 2023 by Cheryl Bonner
Customer service excellent!! Room was clean. Hotel not a motel….Izak was welcomed!!
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October 2023 by Wayne Beccan
Where do I start.. lobby was crowded with people just hanging out.. don’t think they where guests..on the way to my room I could smell the scent of dogs from the carpet..the bed sheets smell really bad.. paint chipping from walls..
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July 2023 by Ari Collazo
This place is not at all worth the money at all if u want to do something good for the world ask for this place to be taken off the whole website this place should be closed down the only thing that was good there was the security I did not get sleep they asked for a deposit which I have not received yet back on this place should not ask anybody for a deposit they should give us money for staying here for hours on end there was somebody moving back and forth upstairs making so much noise it felt like you was being watched constantly no privacy the place looked like a halfway house
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June 2023 by Laura S.
I would not recommend this hotel to anyone. The lobby was full of people including security and it smelled horrible. The room was clean but the light in the bathroom was out and I asked the front desk to fix it. They said they would but did not. Smoke from another room could be smelled in our room. And now I'm missing two pairs of leather shoes. I had to write to corporate to request a refund and have not heard from them.
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May 2023 by Melissa T.
Red Roof Inn *Plus* is a very misleading name for this place. It was a very seedy place, it's non-smoking but smells of cigarettes, there were blood stains and a cigarette burn on the sheets. The floors were dirty and not vacuumed in a long while. There was a dirty stained armchair and ottoman. It was gross. On checkout the police were there, the local news station was there and people were checking in having been sent by social services. And it's fine that homeless people are getting housed, but I paid $100 for this room and it was very low quality. It was nothing but a cheap motel. Other people checking in were unhappy that they made the place sound good but it was very substandard. Lastly when I was checking out I saw a lot of people without teeth. Outside there was a woman talking one car after another doing god knows what. I'm so upset that I paid $100 for this. They do not belong at that price point. There were no amenities.
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May 2023 by AnthonyDenise Jasso
It was ok for one night. The room was cleaned, but smelled like dirty chlorox water. We ran out of hot water in the shower. The gentleman at the front desk was helpful.
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May 2023 by Sam Patel
Very Conveniently located right on Route 9, walking distance to mall and restaurants. Large rooms compared to other hotels i have stayed in Poughkeepsie. Reasonable rates. Sure looking to staying at Red Roof Poughkeepsie again when back in the area. Rooms was clean and beds were comfortable.
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May 2023 by Astrid S.
Where do I start… dirty, smelly, loud, poor maintenance, etc. from the moment you enter the building you can tell how dirty it is and the smell of weed is everywhere and at any time. We were not expecting a five star hotel for $125 a night but at least something decent… I wouldn’t stay here again not even for $70 the night. You can hear EVERYTHING in your room: from people walking in the floor above to the people talking/yelling in the hallway. The water in the tub didn’t drain, the dirty rags left behind, the ceiling with water stains and so on.. there is nothing good about this place!
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April 2023 by QueenAngela McBride-Richardson
The rooms are good except the some items be broken like the soap dish on the shower wall the nob coming off where you have to hold it tightly to turn the shower on or off.They can't keep ice in the machine the dryer isn't working properly where it's not drying clothes just a waste of money.
