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June 2025 by Carol
This is no longer a store if you plan to shop. It's for donations only. The pictures on here are old.
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February 2025 by Richard Rhodes
THE MANAGEMENT AND STAFF HAS ALWAYS BEEN RESPECTFUL, VERY HELPFUL, AND PROVIDES EXCELLENT CUSTOMER SERVICE.
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February 2025 by Ronald Brown
I have been coming to the store for numerous years and I enjoy the reasonable prices, your Frontline employees are exceptionally very much customer service oriented, individuals such as Miss Mylene, Miss Claudia and Mr Leroy. I highly recommend this store to all my family members when they come up to visit me from the city.
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November 2024 by Teri Tillett
I have never been treated so disrespectfully and unkind as I was today in the Poughkeepsie thrift store. Those two employees there today were so mean and unhelpful. They definitely do not want to be there. They hate their jobs. I dont understand. Isn't this store to raise money to help people? You need someone that cares
about what they are doing. I will never go back to that store and will hesitate going forward to go into any other Salvation Army store. Absolutely ridiculous. Have you even looked at previous reviews? It’s all in there. So many complaints about the current employees yet they are still there. Ridiculous. Stay away. It’s not worth it. Prices are
Crazy high and selection not great. 🙄. Just don’t subject
Yourself to such meanness.
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October 2024 by Liyn Cas
Used to really like coming here a couple of years ago as a low income local in need of clothes but you can tell there’s been an ethical decline in pursuit of more money at this establishment.
There used to be 4 different discounts a day. 4 colored tags each representing a different kind of sale you could get on an item but they changed it to 1 colored tag a day and it being only half off every day, and of course, the discounted tags are never on any appealing items.
I used to be able to get about 10-15 articles of clothing for about $30-$45 but now that will get me about 5-8.
Gentrification has led to rich folk dumping their trash there along with an influx of college kids becoming the new target customers so I wholeheartedly believe they’re upping their prices to appeal to them even if it means they’d have to keep a lot more items longer than expected.
There aren’t many thrift stores within walking distance in Poughkeepsie so it’s disappointing to see this kind of shift during already difficult times. Hope it changes back sometime.
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August 2024 by Ben Guise
Worst Salvation Army I’ve ever been to. The prices are completely outrageous and the main lady that works there is incredibly rude with customers. Do not shop OR donate here!!!
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June 2024 by Coupon Sales
New management needed. The amount of times the supposed store manager has repriced items higher and yelled at customers is unbelieveable. They took away .99 cent clothing and prices are higher and higher everytime i go in. This is not a boutique. This is the city of Poughkeepsie. You get items for free. Stop pricing items so high. $56.99 for a pair of nike pants? Get real. I can buy the same thing at goodwill for $7.99. This place will close in a year for sure. Never see anyone in there anymore and its not surprising!
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May 2024 by Willy Peanut
To Steven Burch:
I know EXACTLY to whom you speak of and I couldn't agree more. Time, as you said, to turn the page!
Upper Management:
Now you have more than one unrelated customer advising you of unethical behavior of your so-called "manager." Get rid of her!
Side note:
Do this before you have a lawsuit on your hands. She is dangerously delusional with the illusion of power AND a temper. Bad combination, to say the least.
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February 2024 by Kathryn F.
The donations hours are not listed, so I went to donate some large bags to learn donations stop at 4p. An update on the Google listing would be really helpful. Otherwise, the Salvation Army does amazing work!!
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January 2024 by Steven Burch
There are people that have worked there for the past 3 years or more that have no customer service experience even with repeat customers that pay their salaries. One staff person even calls herself a manager which is laughable. Prices were low and fair until she started working there 4 years ago. She decided to raise all the prices of items to ridiculous high prices and did it with an attitude as well. Of course she does not live in Poughkeepsie, because if she did the people that live here would not put up with her nasty attitude. They need to let her go and replace her with someone that has the maturity to deal with low income customers. It's time to turn the page on this person. Out with the old and in with the new! She is a bully, abusive and practices the art of discrimination freely without a regard for others rights to shop there
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August 2023 by Rochelle Aiko Harrell
Don’t actually open at 10
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August 2023 by Carolyn F.
Doing good in a neighborhood that needs it. Easy to donate: just place your donations in the bins at the front of the store. TIP: Parking only on the street. The neighborhood is a bit sketchy, try to park as close as possible.
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May 2023 by W S
Never shopped here,only donated.But we never will donate again after our recent experience. We showed up with three boxes of goods on a Saturday, and pulled up to the curb. We could see employees standing there looking out the window,doing nothing else. My husband went in to see if he could get some help with the boxes, and was told by one employee,"I'm not doing that." In the meantime a male employee standing there didn't offer to help at all. My husband had to get the dolly himself and deal with taking the boxes in. Nobody on staff lifted a finger and the male employee threw massive attitude. We were informed that the manager was not there. On Monday,I called to speak with the manager and got some person claiming to be a "receptionist. " When I asked to be connected to the thrift store,this person claimed the phones were down( likely story) and offered to give the manager a message. I told him about the incident on Saturday,and he said he would make sure to give the manager the message and have that person call me.I haven't heard from them. Side note: Tuesday we took some stuff to the Goodwill store in Wappingers Falls and had the complete opposite experience. Friendly,helpful employee that offered assistance without being asked.Same type of organization,totally different mindset.
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January 2023 by Catherine Great
Thrift store thinks it's a high end boutique. WAY OVER PRICED!
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December 2022 by Mandy
The people are pleasant and helpful. Clothes are arranged for ease of shopping. The shop is clean. Parking may be difficult, but that isn’t the Salvation Army’s fault.
