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February 2024 by Kathryn F.
The donations hours are not listed, so I went to donate some large bags to learn donations stop at 4p. An update on the Google listing would be really helpful. Otherwise, the Salvation Army does amazing work!!
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January 2024 by Steven Burch
There are people that have worked there for the past 3 years or more that have no customer service experience even with repeat customers that pay their salaries. One staff person even calls herself a manager which is laughable. Prices were low and fair until she started working there 4 years ago. She decided to raise all the prices of items to ridiculous high prices and did it with an attitude as well. Of course she does not live in Poughkeepsie, because if she did the people that live here would not put up with her nasty attitude. They need to let her go and replace her with someone that has the maturity to deal with low income customers. It's time to turn the page on this person. Out with the old and in with the new! She is a bully, abusive and practices the art of discrimination freely without a regard for others rights to shop there
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August 2023 by Rochelle Aiko Harrell
Don’t actually open at 10
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August 2023 by Carolyn F.
Doing good in a neighborhood that needs it. Easy to donate: just place your donations in the bins at the front of the store. TIP: Parking only on the street. The neighborhood is a bit sketchy, try to park as close as possible.
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May 2023 by W S
Never shopped here,only donated.But we never will donate again after our recent experience. We showed up with three boxes of goods on a Saturday, and pulled up to the curb. We could see employees standing there looking out the window,doing nothing else. My husband went in to see if he could get some help with the boxes, and was told by one employee,"I'm not doing that." In the meantime a male employee standing there didn't offer to help at all. My husband had to get the dolly himself and deal with taking the boxes in. Nobody on staff lifted a finger and the male employee threw massive attitude. We were informed that the manager was not there. On Monday,I called to speak with the manager and got some person claiming to be a "receptionist. " When I asked to be connected to the thrift store,this person claimed the phones were down( likely story) and offered to give the manager a message. I told him about the incident on Saturday,and he said he would make sure to give the manager the message and have that person call me.I haven't heard from them. Side note: Tuesday we took some stuff to the Goodwill store in Wappingers Falls and had the complete opposite experience. Friendly,helpful employee that offered assistance without being asked.Same type of organization,totally different mindset.
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January 2023 by Catherine Great
Thrift store thinks it's a high end boutique. WAY OVER PRICED!
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December 2022 by Mandy
The people are pleasant and helpful. Clothes are arranged for ease of shopping. The shop is clean. Parking may be difficult, but that isn’t the Salvation Army’s fault.
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November 2022 by TC Safavi
Honestly a pretty darn good thrift store. I normally try to avoid SA as a charity because of their unethical practices (evangelicalism and anti-queer discrimination) but I'm also low income enough that I need to buy cheap clothes from thrift stores or discount retailers. At least if it's secondhand it's not supporting fast fashion waste and sweatshops, and SA is more ethical than Amazon (a low bar.)Strictly as a thrift store and not discussing the wobbly morals of the parent company, this location is pretty good. It's clean and decently organized with a lot to choose from in a lot of sizes. The staff are friendly and helpful (which implies they must be fairly paid and treated - they seem to generally have positive energy and not be burnt out) and they permit use of the dressing room. I found a lot of sharp looking, non shabby items as a medium sized woman with large feet (multiple size ten boots new with tags from nice brands to choose between) and I witnessed a big and tall gentleman being very pleased to find a lot of things in his size. The staff and clientele are ethically diverse (black, white, Latin, Asian, i mean literally "a variety of people" and not a euphemism for "only minorities") and there is surprisingly good energy between all the people there: the white staff does not act weird towards minorites and the minority staff doesn't seem worse treated and the people coming in to shop are often with friends of different ethnicitiy. At least half of people even still wear their masks.Really, a surprisingly good experience for a regular old SA thrift store.
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October 2022 by Dolores Lawlor
Very helpful friendly staff. Clean and neat store.
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October 2022 by victoria kniz
Over priced not much there
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September 2022 by Matthew McKay
It was disappointing to show up after looking online and hearing on their phone message that they were open until 6pm- only to find them closed at 5:15pm. Head here at your own risk- of wasting time.
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July 2022 by Katie R.
I have been at this store many times and the black lady that works at the Poughkeepsie Salvation Army is RUDE, unpleasant and nasty. She should not be allowed to talk to customers. She should not be customer facing on any level.
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June 2022 by Katherine D.
I have really been into throfting and i had to stop by here since im never in this area. I went in, and noticed that it wasn't as big as other places but this seemed fine as it was on the edge of a small town. The prices for this place was also very good on the low end. The place was very clean and the cashier was very helpful. He was helping people carry in the donation bags they had, was chatting away with friendly customers and making sure the place was clean. If you are around do stop by as there is always something for everyone. 5/5
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March 2022 by Betsy's Bits
There's usually some kind of drama going down at this particular Sal Army which enhances the shopping experience greatly.
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December 2021 by Nophilangie
I would say MOST of the prices are reasonable when on sale. They are the only organization around doing 3 colors on sale a week and one of those is .99 cents. However, $25 for a coat or $30-$40 for some shoes is crazy. This isn't a location in the suburbs. This is in a location with low income housing and people in need. Unless its on sale most people cannot afford the prices. I do sometimes find treasures though.
