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January 2024 by Benjamin Debold
Nikki and Suzanne where excellent. Answered and provided me with everything I needed. Went way out of there way to help me with everything that I wanted. Went beyond I feel what is required of them to help me. Would recommend them to anyone. Love there manners and how they treated me
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January 2024 by FattyBaby Fresh
Had a great experience with Nikki from Scott Marxer State Farm ?????
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December 2023 by David T
Scott and all his staff are very good in their field and customer service, especially Nikki Baker with her interpersonal skill and attention to details for customers. Thank you everyone!
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December 2023 by Mariana Zambrano
Scott is the absolute best insurance agent. He always has time to sit with me and answer all my questions, review my policies and give me peace of mind! Make sure you go to him for your life insurance needs, State Farm has the best options, he will make sure your loved ones are taken care of!
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November 2023 by Kathleen lopez
Scott provided exceptionally detailed. I had his undivided attention and he had mine. Scott was very knowledgeable with the information he provided and answers to my questions in the end I was pleased and switched my auto insurance to State Farm.Thank you Scott
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October 2023 by Jean Ceant
This an Honest review about ASTRIDShe really a good agent she’s such a nice person she helped me get my insurance for my car with a lot of card I would definitely referred her to anybody tank you so much ASTRID
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September 2023 by Alex Chu
Astrid really helped me set up my car insurance premium and I feel that my case was fairly confusing to figure out. She is also very responsive and still assists me with any questions promptly by email.
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September 2023 by Kelly Gerardi
This office goes above and beyond to help me with my insurance questions and needs!! They have guided and supported me through some very difficult times! I feel very comfortable calling and leaving a message as I know I will be called back. Thank you all.
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August 2023 by Chris F
I had left a 5 star rating 2 years back and at the time I feel like the customer service was absolutely superb, I've been with Scott Marxer State Farm for many years now and I generally always felt in good hands with them. Although lately I feel like the customer service that I have been receiving these past couple weeks have been horrible.I've called multiple times and get sent right to a voice mail. I've called last month or so and asked for a specific agent and I got questioned with attitude about why I want to speak with that agent. I've talked to two reps about my policy for changes and quotes this week alone and I get told I'm going to get a call back and I never do and changes don't get made on my policy.I've recommended people here and each of those people got a policy as they are family and some are friends, but I haven't received very family vibes from you guys lately and it's disheartening.I'm open to change my review based on how I feel with you guys throughout the year.
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August 2023 by Chris
I had left a 5 star rating 2 years back and at the time I feel like the customer service was absolutely superb, I've been with Scott Marxer State Farm for many years now and I generally always felt in good hands with them. Although lately I feel like the customer service that I have been receiving these past couple weeks have been horrible.I've called multiple times and get sent right to a voice mail. I've called last month or so and asked for a specific agent and I got questioned with attitude about why I want to speak with that agent. I've talked to two reps about my policy for changes and quotes this week alone and I get told I'm going to get a call back and I never do and changes don't get made on my policy.I've recommended people here and each of those people got a policy as they are family and some are friends, but I haven't received very family vibes from you guys lately and it's disheartening.I'm open to change my review based on how I feel with you guys throughout the year.
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August 2023 by Evan Malitz
Quick & easy policy update with Astrid! Happy to work with her!
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August 2023 by Kelsey Dugas
I just want to say I am beyond pleased with my new rep Astrid! She was amazing, right to the point, kind and very informative! I am happy with the decision I’ve made with the help of her. Excellent customer service
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July 2023 by Michelle Havas
I have been using Scott Marxer for all of my insurance needs for well over 10 years and have been very satisfied. My recent interaction was with Victoria, who was very professional and helpful.
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July 2023 by E Guerrero
I had the best State Farm agency service. I had Astrid Pimentel, which was very patient and informative about the polices I wanted and needed
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July 2023 by melissa soto
Very friendly service. Prompt, professional. State Farm is a one stop shop for a variety of insurance.
