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December 2023 by David Lussier
I have had nothing but good service with them. I used to use bank of America I'm am so glad I switched. Hours are convenient and they are close to were I live.
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November 2023 by Ralph Hansen
Working with Ajee from TEG was a seamless and pleasant experience. She was knowledgeable, responsive to my questions and had my loan completed in a few hours . She also followed up with me to be certain all went well during the disbursement of proceeds. Highly recommend.
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October 2023 by Kyle Wikane (Wildkyle)
They don’t answer the phone. Was on hold for 20 mins without speaking to a single person for 1 easy question! Ridiculous don’t bank here specially, this one on 55 in Lagrange New York
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May 2023 by Tay L
Just like the rest except the have the highest overdraft charge. More than m&t bank and others I've used
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April 2023 by James McGee
Been banking with TEG for over 30 years. Had a good experience today with Keith who helped me navigate a question with online banking and have found it easy to follow and transfer between my accounts online. My car loans have generally gone without a hitch and I have had several over the years with TEG. Good local bank, my whole family has accounts with them.
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April 2023 by Jim Roy
Terrible customer service, especially when calling the call center. CEO is a bonehead, totally not in touch with what's going on. I cancelled my account and they had charged me an inactivity fee. Shut your door's and just get out
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January 2023 by Stanley Quick
Tried to get a debt consolidation loan, but was completely denied. When I started my displeasure on their Facebook page, this guy calls me, and basically berates me, because, God forbid, I was 1 moth behind on my credit card payments. My credit score wasn't too bad at that time, and I had just paid off about $20,000 for a car loan to them. I was told to keep my payments up for 3 more months, and then they might consider me for the $2,000 debt consolidation loan I requested. I knew that there was a good chance of default on my cards. Needless to say, today my credit is absolutely horrible, and my cards are in collection. They shouldn't claim they will get you a loan, even if you have poor credit. It's misleading. I've been a customer of theirs for years now, and am thoroughly disgusted.
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December 2022 by Keith Smith
Ajee Anderson helped my wife and I out with a loan. She was very friendly, conscientious, and professional. Her communication was also on point. I’m glad we are members here. Great experience!!
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December 2022 by Jeannine Lanzetta
Not a home town bank that cares, they really run it like a big time bank. They won’t be there for you when you need help. Bank elsewhere
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October 2022 by Marijka Hayda
Ajee continues to provide me with OUTSTANDING service! From a simple phone call, email, or in-person visit, Ajee is warm and attentive. She immediately addresses any issues promptly and returns calls and emails quickly. Yesterday, she sat and chatted with me about our shared passion - fast sports cars! She shared some local car shows and then quickly took care of the matter for which I needed to appear in person. Give this lovely lady a huge raise!!!
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October 2022 by Viola Adams
Ajee has always been so helpful every time I’ve come in with credit questions and account questions. Her attention to detail is amazing! And her personality is a plus!
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October 2022 by Andy Cox
Customer for over 20 years.... they never fail to disappoint. This last upgrade to the system was an epic fail. Will be closing all accounts... New accounts already opened at HVCU.
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October 2022 by JOHN McCRAY
Nobody has Control Beyond Life Circumstances.This Financial Institution Has A Financial Team Helping You Find Resolutions Which Work Towards Benefiting You As Their Valued Customers.The Team Will Help You With Your Request As Well As Establish Trust With You Maintaining Your Responsibilities To The Institution.??WIN WIN STILL EXIST??
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September 2022 by Kush S
Best banking experience in the US, so far. Was looking for an auto loan and approached Ajee Anderson from Poughkeepsie branch. The application process was simple and well laid out. The rates are competitive, with no closing cost and flexible payment options. Amanda Stokes from Wappingers branch helped with the loan sanctioning. She was extremely professional, courteous and detail oriented. Highly recommend this business overall.
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September 2022 by I Nayomi
Shelby is soooo AMAZING!!! She always give me the best advice, and she always goes above and beyond for everyone. Shelby is thee best❤️!!!
