United States Postal Service
Post Offices,
Shipping CentersHours:
55 Mansion St, Poughkeepsie NY 12601 Hours
About United States Postal Service
The United States Postal Service (USPS) at 55 Mansion St is a reliable place for mailing and postal services, serving over 157 million addresses across the U.S., territories, and military bases worldwide. It manages a large volume of mail, processing 47 percent of the world's mail, and operates more than 30,000 retail locations. The location offers walk-in passport services and is known for its commitment to secure, affordable, and dependable delivery. Customers generally experience friendly and helpful service, and the store has a good selection of postal accessories. However, some concerns have been raised about mail theft, with reports of packages being stolen from neighborhoods, often around the time of delivery. While USPS staff are considered nice and friendly, issues with stolen packages have caused frustration, especially when attempting to get refunds or resolve claims. The process to recover lost items can be challenging, as insurance may not always cover theft effectively, and claims are often difficult to file or get approved. Despite these issues, the USPS location remains an important resource for mailing needs, with a focus on customer service and innovation to improve the experience.
Most Recent Reviews
July 2025
Really poor service today with 15 -20 persons waiting in line with only 1 window open to assist customers at the Poughkeepsie main postal office.
There is no stamp machines or any managers or staff to assist elderly waiting for over 25mins.
June 2025
The Poughkeepsie and Beacon Post Offices are consistently excellent! Great customer service and plenty of postal accessories to choose from. Short wait times.
June 2024
The 2.7 rating is nonsense. I love the staff and the nostalgic feel of this post office.
More Comments(61)
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