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March 2023 by Greg G.
Just called for a quote to install a rage top and oven. They informed me that they do not install appliances not purchased through them.
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March 2023 by Daaril Vargas
excellent company and above all they are very professional when carrying out their recommended work in its entirety
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March 2023 by Carlos Aguirre
The best, highly recommend it to anyone. Their service and experience is not like any others.
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March 2023 by Matthew Irvine
I work as general contractor and deal with Albano for all my appliance needs. When I am working on a project I lean on the expertise of the Albano team, they not only know there products/brands, but listen to my objectives and work diligently to find me the best option. I have worked with them for over 6 years, supplying more kitchen projects than I can count, and will continue to do so.
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March 2023 by Robert H
Was referred to Albano’s after recently relocating my family to North Stamford, CT, and was in the market looking for a new outdoor patio grill to go by the pool this summer. It was refreshing the way they welcomed me, genuinely interested in what I was looking for, considering my budget, area the grill would be situated, etc. not giving me some over rehearsed sales pitch, which left me leaving the first place I originally went to buy a grill which I won’t name. They were extremely informative of all their products & services and not only did I walk out of the store with a new grill but a life long customer!
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February 2023 by Superior Amusements
Extremely knowledgeable, professional, and friendly with high end quality appliances. Highly recommend!!
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February 2023 by Ben Mauldin
Absolutely the worst service of anyone around. I’ve been trying for over three weeks just to get a quote on a vent a hood with zero success or a call telling what is going on.
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July 2022 by Joseph Lupo
Very helpful and friendly. Very professional.
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October 2021 by Liz Kenny
Margarita Vatis in Albano's Customer Service is an absolute gem! When my Thermador refrigerator door became unhinged and dangerous, Margarita stepped in not only to get it replaced and installed without charge even though my warranty had lapsed, but also helped deal with the initial appliance repair team who wanted to charge $$$ to do the same. My initial purchase of a complete kitchen-worth of appliances was also a delight with Adrisse. I can't recommend Albano highly enough!!
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April 2021 by Peter Leeds
The service is like nothing I’ve ever experienced in almost 30 years of home ownership. We’ve had some issues with an oven purchased from Albano, and it’s scheduled to be replaced under the manufacturer’s warranty. Delivery’s been delayed, however, due to the pandemic. For any other store, that would’ve been the end of it. Not Albano. Their crew just installed the store’s floor model in our place until the new oven comes in. Who does that?! We’ll never buy an appliance anywhere else.
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December 2020 by Ann Marie Wheeler
STILL GREAT SERVICE.12 years ago , I bought all my kitchen appliances from Albano. They were efficient , helpful and patient , teaching me how these “techy”Appliances worked . Until several weeks ago , when my built in microwave stopped heating . I called an appliance repair guy, who said , would be less expensive to replace it. I made a couple of calls to local appliance stores, Got the run around .Because this microwave is below a cabinet and above a gas range , it requires a special “ kit”, a box like brace .to hold the appliance in place .No one had ever heard of this essential kit .Nothing is easy . Frustrated ,I called Albano , and sent Joe DiNapoli ( sakes) some photos.He got back to me a few minutes later with an estimate . THRILLED , I accepted . However , it would take a couple of weeks to get microwave and 4-6 weeks to get the Kit.I was lost without the basic microwave to reheatFood . I called Joe and he offered to get me a loaner , free of charge . This was right before thanksgiving .I was thrilled . They even delivered it and set it up for me.This was unexpected , and above and beyond . Last week , they called to say everything was in( earlier than expected ) And could they come and install Everything . The techs came , masked , and got the job done , and they disposed of the old microwave, and took away my loaner !I had a excellent experience . Again.I highly recommend Albano, in Pound Ridge , service and sales are professional and responsive .Very impressive .
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December 2020 by robert masiello
Salesman was very friendly and helpful.
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November 2020 by Linda Captan
Can you have an excellent experience in a kitchen appliance store? Absolutely, if you have Jehan assisting you...so knowledgeable and truthful about products. He asked about our needs and was able to come up with some excellent ideas ...extremely client friendly...thank you for assisting us.
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November 2020 by David R.
Several months ago I placed a large order with this appliance company. I have had problems with both Electrolux and Thermador deliveries. Specifically, the Electrolux dryer was delivered with a crushed case, the Electrolux washer with a broken water flow valve, and a Thermador 48" stove was delivered with broken thermostat posts on the front of the unit. It is very disappointing that after spending months waiting for deliveries and large amounts of money to have such poor quality in terms of the delivery.
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October 2020 by George Cole
An excellent experience on all fronts. Great selection of appliances of all price ranges especially premium brands. We ordered all of our appliances through them and they provided excellent service from advice to ordering to delivery to installation to warranty repair/replacement. They even have a chef (Jehan) on staff to walk you through and show the finer details of your installed products. Jehan was particularly helpful for us with product selection as well. Fred Albino has a fantastic team.