Kinney Drugs is a regional, employee-owned chain of full-service pharmacies with 96 locations across New York and Vermont. Established in 1903 in Gouverneur, NY, the chain offers a wide range of pharmacy services, including free prescription delivery, immunizations (such as COVID-19, flu, shingles, and travel vaccines in Vermont), automatic refills, medication flavoring, Medicare Part D plan comparisons, and free medication disposal. They also provide veterinary prescriptions and over-the-counter hearing aids, aiming to meet diverse customer needs. Customers generally find the staff friendly, knowledgeable, and helpful, with many praising specific employees for their professionalism and willingness to answer questions. Despite being a busy store, especially after Walgreens closed in the area, the staff maintain a welcoming attitude. However, some customers note issues with store hours not always being updated correctly, which can be frustrating, especially for those traveling long distances. While most reviews highlight positive experiences with helpful staff and good service, there are occasional concerns about medication availability, sometimes causing missed doses and health impacts. A few customers suggest that the pharmacy might benefit from more space to handle the volume of business, as it handles a significant portion of the store's activity. Overall, Kinney Drugs is appreciated for its service and staff, with ongoing efforts to improve customer experiences.
This is where I get my Rx and I am pleased with the service so far
August 2024
Super well-staffed pharmacy that was able to accommodate my out of town health-insurance and prescription needs. Staff was so attentive, friendly, explained the process and got me the rx I needed. Thank so so much!
October 2023
I’ve been a customer of Kinney’s for over twenty years and I have never had a bad experience with Kinneys!!!
