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October 2023 by Tawanda Young
EXCEPTIONAL, SUPPERB, HUMBLE, KIND, GENEROUS, OUTSTANDING, VERY RESPECTFUL & UNDERSTANDING, BLESS THEIR HEART ❤️ ? ?, I RECOMMEND ANY & EVERYBODY TO UTILIZE THEIR SERVICES, IM GOING TO SEND THEM SOME ROSES AND BAKE THEM A CAKE?
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September 2023 by Joshua Naveen
Melly and Louis helped me out. The price of my stuff was actually a lower than i wanted and they were able to help meet my number. Definitely recommend!
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September 2023 by Mikki
Had a good experience with Gems ? on Jamaica Ave the customer service was great( I forget the gentleman nane but he was really helpful) and the wait time was superb ?
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August 2023 by Nicole D.
My first time pawning anything I was nervous and didn’t know what to expect.. I was helped by Melly she was beautiful nice and very helpful she made me feel comfortable and gave me the best deal she could!!!!
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August 2023 by angelisa garcia
Good place to do business with, they pay you high for your gold and silver, and there’s always amazing deals going on. Make sure you pay them a visit “ the managers are very professional Sharon and Luis”
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August 2023 by George Beno
Great, quick, straight to the point service! Come deal with Luis & Melissa. They were a pleasure and super nice.
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July 2023 by roxie babb
Always a great experience doing business with Gem, buying or selling you will leave there satisfied.
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June 2023 by Angela Shelton
Very reasonable, they work with you & very polite and Courteous.
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May 2023 by Galleria Concilia
So I came in to get a later Mother’s Day gift for my future wife and the sales rep was getting something out the back. A lady walks in the door walks behind the counter and ask if I need help. I purchased diamond earrings but what caught my attention is I think her name is Juanita she did not want credit for the sale. Turns out she is from Corporate very humble and nice person. Gem leadership and retail team are great. Thank you. Best, Kinjy (owner galleria conc)
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May 2023 by Dayonah Bailey
I work with Melly when I come to GEM and she is always so pleasant & patient. Overall her customer service is great!
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May 2023 by Deborah Frank
Sharon, Melly and Louis have all been excellent at this location. Selling was quick and easy I was out of there in 1,2,3 definitely will be coming back!!!
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May 2023 by Raymond Callender
Nice staff and good experience with them. Always a pleasure to pawn with pawnbrokers. Been dealing with this location for over thirty years.
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May 2023 by Vashti Maraj
Melly and Luis were very professional and helpful. They made my experience seamless.
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April 2023 by Shavana Nirmal
Great place, I would recommend to everyone. Great value for your product. Very nice staff. Overall wonderful experience. ?
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March 2023 by elaine a
I have been a customer at this store for 26 years, things has changed but the service remains exemplary.The team Sharon, Sean, Melissa and David is an asset to your organization!!Sean is great with customers and very knowledgeable about pawns. Sharon is very knowledgeable about the jewelleries and very helpful.I lost one of my LV bags and I was very disappointed when they sold my bag , but I was able to find another one that I placed on layaway.Despite my disappointment Gem is still my favorite and I will keep shopping at Gem stores.
