-
November 2023 by Air View
I WILL NEVER SHOP HERE AGAIN. This key food has people fallow you and harass you throughout the store. They pretend they are shopping, one of skinny guy who stands by produce gave my daughter a disturbing look. This key food used to be good, until the new owners took over and hired idiots who fallow you around. Take a camera and test it out.
-
October 2023 by Alma Cusanero
Love it. Is organized and wonderful workers the manager helps costumers with their needs. Clean place.
-
October 2023 by Thomas Washington
Be careful they will have cereal $5.99 when you get to the register it will be double the price . Other item as well never be mark the right price that on the shelf. Plus have your club card as well. The meat expired and they will rewrapped in their own wrapping the sausage I know for sure. The meat look red when you get home it’s brown like u cook it already. I got food Poison and never ate steak from them again. I go to food bazaar
-
October 2023 by Ann V
I moved into this neighborhood few years ago yet rarely shopped at this place unless for last mintues products, simply because the prices on most items here are more expensive than other supermarkets within few miles. However with the club member card, you can still get certain items on sale with good prices from time to time. Yet after what I went through with the manager and the cashier today, I really don't know if I ever want to go back to this place even though I literally live a block away.This morning I tried to purchase 2 cartons of Organic Valley whole milk with sticker labeled it was Weekly Special from 10/20 to 10/26 for $5.99 and original price $6.99. Yet at checkout, the lady charged me $7.99 and I was explaining to her that the labeled said it should be $5.99 but no action was taken. Feeling frustrated I walked to the milk aisle and took the sticker and showed it to her which was when the supervisor standing nearby the whole time finally intervened. Unfortunately instead of trying to figure out their mistake, the first thing the manager lady did was trying to deflect the issue on me by accusing me of wrong doing for removing the sticker #####. The least thing they could have done is to own up to their mistake by apologizing for wrongly labeling their items or wrongly marking the prices, which btw is not the first time. From a business perspective, how can I a customer trust that other items in the store also being price marked correctly if this is the way they practice their business?But the whole point is, I would have paid that price for the convenience if the manager lady had handled the situation properly, simply by acknowledging that they made a mistake when labeling the item and apologizing for it, instead of making their customer feel like I was at wrong for doing something they should have done it themselves in the first place.Let's just avoid this store as much as possible.
-
October 2023 by Mohammad Alam
I have been going to this supermarket for over 31 years. Used to be a dump. Under new management they really turned it around and do an excellent supermarket. I would like to give props to the delicatessen because they always give me good service and are fast and prompt. The owner is very friendly and the staff is Great professional. I like the fact that they offer a seniors in the discount I believe on Wednesdays and my mother can go there without any hesitation since there's the safe location and the security on premises. All in all it's home base. 4.5 out of 5 recommended.
-
October 2023 by Adele Dichoza
It's a great store. I love their Urban Meadow brand, specially the split top wheat bread. My grandbaby loves it that ice cream is always on sale.
-
September 2023 by W C
1star because never have I been to any Key Food supermarket where they don’t give you a rain check if an item is out of stock. In addition, all items are final sale. Covid is over. Please change your store policy.
-
September 2023 by Lilahbeauty
Looked me in my eyes and Locked the door on me and my newborn 15 minutes before closing. This store is dirty over priced and they follow you around harassing you about the cart. Just save your money and go to stop and shop they are more affordable clean and friendly.
-
September 2023 by MB Hammer
Managers or supervisors seem to just want to go home and don't care if customers are at the door. They changed their closing time and posted a small sticker with new hours. Also they lock the door 15 minutes before actual closing time.
-
June 2023 by Charles Atienza
The worst market in Queens. Period. They closed and locked their doors 30 mins before their actual closing time. Needed to pick up something quickly as I know they were closing soon but 30 mins with doors locked?? I’d give negative stars if I could.
-
June 2023 by Orawan Nilkamhang
Neat place and has just about everything you need. The price is a little more than retail but quality is good.
-
June 2023 by Ashlee Gambino
Customer service is horrible and management is very rude and disrespectful
-
May 2023 by Octavia Cephas
Haven't shopped here yet. Should you want to get your $0.05 (bottle deposit) bring ya plastic,cans and glass bottles here. The are to crush your recycled products is always clean neat and if you need assistance they don't make you wait!
-
April 2023 by Maribel O
Last 3x I've purchased meat from there, it was old. Never buying beef or any other meat ever again.
-
March 2023 by Andy
Very expensive but the have a decent selection of stuff.
