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December 2023 by Dennis Ou
Don't come found a paint chip on my door and bumper and streaks on the front fender
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December 2023 by allah Bama
Before you visit USA Lube for an oil change, please read this. Last year, I went to this place to get an oil change for my 2017 GMC. However, just a few hours after the service, all of the oil leaked out. My wife didn't realize what was happening until she received a notice on the dashboard to turn off the engine. Unfortunately, it was too late and the engine ended up knocking. I had to spend $6,000 to replace it.I decided to go back to USA Lube and inquire about what happened. The supervisor claimed that it wasn't their fault and that they did their job correctly. Yesterday, I made a huge mistake by going back to the same place with my Mercedes Benz. After getting an oil change this time around, they asked me to drive the car out myself which was unusual as they used to do that for me in the past.As I drove away from their workshop, I quickly realized that the brakes were failing. When I tried merging into traffic, I nearly hit the vehicle in front of me. A few minutes later, I received a message indicating that my brake fluid tank was empty. It truly was by God's grace that nothing worse happened while driving back there.To make matters worse, a Hispanic employee who could barely speak English informed me that there was an oil leak when I returned. This surprised me since I had driven my vehicle there without any issues.I have decided never again will I go to USA Lube for an oil change! Today, instead of trusting them again blindly; seeking another opinion from an expert is definitely necessary as well as considering legal action against them.
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December 2023 by joshua balram
Very poor service. Went for a night wash and they didn't dry my car and when I ask the guy that does it he told me to go. Worst car wash I've ever been to
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December 2023 by Kimberly
The worst car wash place to go !! Your car will still be dirt after paying not worth it
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October 2023 by Mark Anthony Villamiel
My wife got scammed by these people. I did an engine flush with an oil change on my last oil change with my own mechanic of 5 years in astoria. My wife took the same car to this place and they said she needs an engine flush. Which i already did with my own personal and mechanic. With less than 4k miles these people said she needs an engine flush. Scammers. Avoid this place at all cost.
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October 2023 by Aj Tolentino
Violated crazy had me pull my car in mind you 20 mins before closing to tell me they can’t do my oil change and lie to my face asked to speak to the manager no help no assistance been coming here for years with tips and all to get treated like a piece of garbage always go where your valued and good customer service all it took was one bad experience go tell me the plastic cover stuck that it won’t come off when I’m willing to pay for the guys time and everything literally begged me to leave when I needed them the mostServices: Tires
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October 2023 by Matt S.
I left there with my car very dirty They didn't vacuum or wash windows When I said something to the girl inside she came out spike in Spanish to a guy he cleaned on dot n left I wasted almost 30 bucks to have my car not washed Miss the old owners Run don't walk away from this place just horrible
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September 2023 by sahib singh
Spent 18$ at the shop and it made absolutely zero difference in my car
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August 2023 by Shelly G
Save yourself. Do not come here. Bad customer service and even worse car wash. I paid for the full $55 service and my car still had many many stains on the exterior. When I brought it to one of the workers attention he was very rude and told me I would have to pay for detailing if I want the stains removed. They are stains from berries that have fallen off of trees. They can totally be removed. So I paid $60 for a car wash and ultimately still had to clean the exterior myself. The berry stains DID come off without the need for me to pay extra for detailing when I had already paid extra for a “full service” I did not receive. There are better car washes. I could have self washed and gotten better results. They also do not wash ur cloth mats or give you an air freshener on the house with the full service, all perks I have seen at other places. This is my first and last time paying for services here.
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August 2023 by Gabriela Arevalo
Quick convenient service. Reasonable prices. No long wait times.
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July 2023 by sss
Avoid at all cost. The worst experience ever. I visited this place for oil change. The person changing my oil didn’t speak English coherently. All time I said was “Regular oil, please”, then ending up adding some fancy additive to engine protection, which cost me additional $15. I was so furious and when ask for help to cashier person, they laughed at me that I wasn’t able to understand what person changing my oil said, instead of helping. The cashier person even told me that “it’s only $15”. But it’s me paying it not him, you can get another car wash with $15. So helpless. I will never come back to this place. So furious. Such a rip off.
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May 2023 by Daniel Z.
On 05/06/23 at 930pm I went and got a wash. the wash wasn't to good because I had dirt spots on the car so I went back around. the supervisor was very rude and was discriminating me in Spanish but luckily I had my cousin that speak Spanish that was in the car with me he understood what was going on and he had a talk with the guy... this was my first and last time going there never again
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May 2023 by paramjit singh
When they shampoo on car, machine not work, they give me back my money on face . And fight with me. When I politely asked for how can I clean my car here. They said that not our problem
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May 2023 by Verna Sinclair
Conveinent location. Additionally offer after hours car wash.
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March 2023 by mohamed sylla
Very unprofessional, understaffed , their website isn’t even real. They dont even honor appointments
