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August 2025 by H P
This post office has improved their customer service . The new employees are nice and polite. The last old guy was very rude . Nice parking lot . I will give 4 star for the long waits . They need more staff. It is a very busy post office
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April 2025 by Royal Priestess
Friendly, efficient, and fast at the top of last hour on Saturdays.
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April 2025 by Bernard Granum (NDP KING)
Everytime I have something thats delivered through USPS they always have some nonsense going on... Tracking on their system says it arrived at Queens Village April 20th and should be delivered before 9pm April 21, 2025... its now the 23rd and it says in transit to next facility... I go down there and nobody knows where the hell my package is. That's why I usually order from Amazon smh.
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April 2025 by Bianca Magloire
If I cold give zero stars I would. They always have a long line and 1 person working at the booth. How does this make sense?? This is ridiculous, please hire additional people. They’re so many people looking for employment, no reason why you only have 1 person working when they’re always so many people here.
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February 2025 by Vanessa Quinlan
This post office is very slow. Only one person working at the window. The line is so long. People are outside waiting on the line. This is a damn shame!!!
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January 2025 by Nurul Kaium
Worst place to be. Mailmen continuously loose my mail and I went there to complain. They didn't hear what I wanted to say
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January 2025 by Cesar Garzon
Really bad service, even if you make appointment, they make you wait and help whoever they want even if they arrive after you and don’t make the line, after waiting so long they tell you they are are short of empleo so they won’t help you
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September 2024 by Nirmal Singh
Please go there if you have an hour to drop just one mail. Only one employee working there and he is a very slow or may be purposely.
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July 2024 by Charlie Cee
Someone delivered literally all the wrong mail to every house on the block! Literally the worst. I think they did one block off for the whole neighborhood!
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July 2024 by canseeu2
This branch of the post office in Queens Village has got some real issues, they cannot complete basic tasks that are asked of them such as “mail hold”
You complete the form hand it in and your mail continues to be delivered as if you never put in a request for a mail hold and when you go to this branch and inquire, after waiting about 20 minutes for a supervisor, they give you some song and dance about “mistakes happen, people make errors” and I’m willing to accept thatbut the same error and the same mistake every single day that’s just plain stupidity
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July 2024 by Margaret McKnight
Mail is not delivered daily. People living in Queens Village on 107th Avenue sometimes don't receive any mail for like 2 or more days; or it's delivered so late in the day.
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May 2024 by Mezchelyn Ellis
There seem to be a racial component depending on the time you go to the post office. The service is good for the most part. When I mail packages and boxes when the east Indian decent personnel is there my packages are missing. One occasion I had an important envelope that needed a money order before I could seal it. The east Indian lady ask me not to seal it and pulled up a small piece of scotch tape.The packages arrived to its destination later than expected,. Issues need to be addressed. .I observe the way they treat certain customers,, its not just that location. Don't migraine to another country with your former countries ignorant beliefs and behaviors.
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May 2024 by Patrick Uhm
I had no bad experience with this post office doing passport service. The Indian lady was very helpful and knew what she was doing. The only problem was that photo service was broken. Try to bring your own photos for your passport before you go. It took me about 3 weeks for my passport to come.
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May 2024 by chichi
They need to close this post office.. bad customer service . Packages get lost all the time .. deliveries NEVER SHOW UP .. don’t even deserve a star, one star is being super nice. Should put people who actually want to work
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May 2024 by Andriana Maria
I wish I could leave less. I saw the reviews before and regretted that I didn’t look into them before. I had a passport appointment for today at 9AM. I got there at 8:50 like instructed and waited in the lobby. No big deal. Once the post office opened, I went on line designated for passports. The regular line for mail went into the lobby and only one clerk worked behind the counter who was more concerned advertising his real estate ventures and giving customers his cards instead of working on the line. Waited, waited, waited until 9:30AM when the window finally opened and a line was already formed behind me. No acknowledgement concerning the wait time or opening late. Clerk asked for my photo. I didn’t have one because my appointment was for a passport and photo. She said she couldn’t help me. I thought she misunderstood so I explained that I scheduled a photo appointment as well. She told me that their camera was broken, again no acknowledgment of any remorse or sympathy. I asked what my options were, she simply told me to try to get a photo and come back again. I will never come back.
