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January 2024 by Sabine K. Franco
The experience was smooth and effortless. I felt like my concerns were heard and my needs were met with my best interest in mind. Thank you.
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December 2023 by Frank De Lemos
Kevin is awesome! One of the greatest agent in the country!!
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December 2023 by Maggie Hagan
I switched to Abraham Kevin Spann Allstate Insurance several years ago. Their customer service is second to none. But what stands out the most is their honesty. If they can't beat your existing coverage in price they will tell you. They helped me with my car insurance needs and home owners policies but most importantly hooked me up with umbrella insurance. I really feel like I am in good hands with Allstate... LOL. Kevin Spann and his team help me stay on top of my policies, assuring I never miss a payment and that I receive earned discounts. Give them a try and you won't be sorry.
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September 2023 by Positive Patricia
I always get a very at home feeling when I am handling my insurance needs. I never feel overwhelmed. I am always getting feedback and honesty. Kevin and the team are so family oriented. They make your day by sending you birthday wishes by phone and email, holiday jingles and just a hello--just because they think of you! Bring yourself over and witness great service at Abraham Kevin Spann at Allstate Insurance. Great reminders on your bill and ways to save. No hassles here, they care enough about you to offer you a great policy that serves your needs.
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September 2023 by Ira Kaiser
I have been dealing with Allstate for over thirty years. All my cars, apartments and house. Rates have been reasonable and the service quick and efficient.
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September 2023 by Michele Reed
Excellent response time to my insurance needs in a recent emergency!! Will definitely continue to refer patients for their insurance needs.
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April 2023 by leonard silver
This isn't my usual allstate office but they kindly helped me anyways and ultimately gave me exactly the details and info I needed to follow through on a very big decision with my insurance policy . Aleksandra helped me , she discussed with me every detail I should know , I would highly recommend her and this office ,she really went above and beyond !
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March 2023 by sheldon porter
I feel that the best Customer Care Specialists are people who have a genuine love for people. That way it's not a stretch for them to supply the enthusiasm, empathy and willingness to go that extra mile to ensure that their clients are happy ongoing customers.From my interactions with Allstate, and in particular, the Middle Village, New York, location these past several years, I have found that the employees there embody this principle wholeheartedly and they have consistently presented a welcoming voice when my wife and I reach out to Allstate. They are approachable to the extent that we never feel uncomfortable with presenting any questions we may have regarding our insurance policies and our life circumstances.Allstate's representative, Shaunte James, in particular, is very informative, and if there is any thing that she doesn't have an immediate answer for, she makes certain to get that information as soon as possible for us. She is our "go to" person.Allstate's Manager Abraham Kevin Spann, has treated us like family and we would definitely recommend our loved ones to Allstate.--- Sheldon Porter
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March 2023 by Kim Barget
Love working with Kevin and his team. They are very responsive to questions and make all the work very easy.
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March 2023 by Jamal Murdock
Best insurance company I have ever encountered. My insurance agent Derrick Toussaint is incredible. He's care and professional behavior for customers is nothing like I have ever witnessed before. What make him soooo incredible we have only spoken on the phone. He feels like family more than an agent.
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March 2023 by Marie Dorsainville
Allstate insurance company is a better place to deal with if you are looking for good one. They always got a deal for everyone. Those employees are very kind, they know how to take care people. I have more than twelve years since I have business with them including my home and my car. I really trust them , everyone come get a try and you won’t be disappointed!
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March 2023 by Edward Mills
Very professional agency. Someone is always available to take my call and answer any questions I may have.
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February 2023 by Scott Russo
After 28 years of being a customer with not a single claim, I had a flood and needed the help of Allstate. They were very good about putting me up in a hotel, but the rest of their help left a lot to be desired. It took them over five months to settle my claim and that was only with constant pushing by me. They wildly undervalued my possessions and I’m now having to file a civil suit against them for fraud. Definitely do not use Allstate if you want someone to have your back in tough times.
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December 2022 by Jonathan Martin
The agents are always available to answers questions. Also when my family move to Delaware in 2021 very helpful in finding Allstate agents for us.
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December 2022 by Eddie Arroyo
Very Nice! I do miss the self addressed statement/ Envelope. Yes I still mail in payments via U.S. Postal service.Thanks
