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May 2023 by Joseph K.
Usually a great place for cheap rentals, but customer service seems to be slipping. I ordered a small van days in advance but when I showed up they offered me something much bigger than I needed or wanted. Returning after hours, I found no open parking places in their lot.
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September 2022 by Sakya View
Be extremely careful before you give them your credit card number.. they will keep on charging you. Not a good place to rent the truck barn rental wood side queens..trust me. Better rent Uhaul or Penske.
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August 2022 by Cliff Marvin
I’ve used Barn many times, and I’ve never been disappointed by the quality of their vehicles or service! I highly recommend them.
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December 2021 by A Z
Called in to ask about a trailer rental and they said they had it available and to come before 6 PM. We showed up at 5 and 3 people, one of which was Joseph, were sitting in the office doing nothing and told us it was too late and that they don’t do trailer rentals after a certain unspecified time. Either the people answering their phone need to be trained properly or their onsite staff need to learn to accommodate a customer based off already set expectations. Whatever you do don’t spend your money here, they’re obviously not in business to rent out trailers.
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December 2021 by Info World
Be extremely careful before you give them your credit card number.. they will keep on charging you. Not a good place to rent the truck barn rental wood side queens..trust me. Better rent Uhaul or Penske.
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June 2021 by Peter Belles
Rude, they act like they're renting you a Rolls Royce Phantom, not a junky van
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April 2021 by syrensheart Young
Very poor customer service. Rude management.
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August 2020 by Noelle J.
This place is complete garbage. I called yesterday and he told me I could reserve a trailer for Friday and bring it back Saturday but I would have to leave a $50 cash deposit. So I change my whole schedule around. Drag my infant 45 minutes into queens and he tells me no, you cannot reserve a trailer because you can only make reservations for three day rentals. I said that's not what you said on the phone yesterday. He said he likes to discuss the details in person. I said you made me come all the way here and you knew yesterday I wanted it for two days and I was coming to give you the cash today. I said can't you make an exception because I came all the way here with a baby? He said I could give him the deposit but if someone else wants to reserve it for three days after I put the deposit down then I don't get the trailer. I told him that's not a reservation and he didn't understand why. Absolutely disgusting human being. I walked out after that.
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September 2019 by Yamal F.
Walked in 10 minutes before closing and the worker had a terrible attitude and didn't want to rent a van to me
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September 2019 by Clarence Wood
Good for moving
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August 2019 by Michael Tobias
The service was friendly and efficient.
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January 2019 by S.M.N. Fahad
Waited to return paper of the rental car in 11 am, and nobody was in the office. Waited more than an hour. Seriously?
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December 2018 by Wassim Z
Good service
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November 2018 by Manuel Flores
renten un transporte para mudanza o para delivery son muy amables los señores
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April 2018 by Devonna Commack
Will use again when I move. They are friendly and great deal on the truck if you have to travel long distance. Way cheaper than u haul when it comes to mileage
