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July 2025 by Happy Gill
Not good service. Lazy all staff 😴
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June 2025 by Mohan Lakhan
Very bad experience
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March 2025 by Rosa Betancourt
About a month ago I made an order for foreign currency. Allegedly, the tried to reach me and said the call would go straight to voicemail and the mailbox was full. That is not true. I tested my number and that was NOT the case. I was NEVER notified for either currency received to be picked up NOR when they were been sent back. They've told me that once they receive the currency back, my account will be credited and could take an additional 7-10 business days. Now I am here with no currency for my trip and missing money from my account. TERRIBLE customer service. NEVER coming back to this branch.
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November 2024 by Kevin Singh
For the only Capital One in the area they need to do better. The area where the ATMs are a complete mess and it always stinks. Some tellers are questionable. Made a cash deposit a while back then the next day I see somebody tried to make a charge with my checking account info but I had already moved the money out.
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August 2024 by Ranjeet Singh
Very bad customer service.. they don’t care .. anything.. who one boy.. he was full of attitude.. please visit another location
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July 2024 by Sarbjit Singh
Best location and best staff
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July 2024 by Rick Ferrante
Always a long line nit enough tellers but they are nice people that work there
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July 2024 by Sumintra Domond
Very unorganized office. They need get a screen like TD bank to know the purpose of someone's visit. I was stuck in the line to be told in the front that I need to go to another desk in the office
This is crazy an hour wait time
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July 2024 by riico don
The women who work here send like they hate there job. In just confused to why they filled the job application for this company then. It’s not my fault you work here !
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April 2024 by JANNI MUSIC
WARNING AVOID USING THESE ATM AT THIS LOCATION IT WILL SAY WITHDRAW AMOUNT MONEY BUT MONEY WILL NEVER COME OUT THIS MACHINE THIS HAPPEN TO ME TODAY I REALLY WAS IN THE NEED OF MONEY I HATE THIS BANK I WILL NEVER EVER COME BACK HERE AGAIN AND CLOSE THE BANK ACCOUNT THAT I HAVE WITH THIS BANK SCAMMERS
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January 2024 by Gregory
People often complain about banks; no one really enjoys going to the bank. That said, in my experience, both in person and on the phone, the Capital One staff have been helpful, polite, and patient.
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September 2023 by Shakeema Davis
Great service ?
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July 2023 by Woman with purpose
Excellent
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June 2023 by A. M.
I was an Executor to my Friends Estate in 2013 (10yrs ago). Capital Bank sent its Annual Electronic Transfer Fund Notice to a DEAD Person. I did not want any other information than having the "DELETE" his Name OFF their System. I even offered his SS# which they still told me they can't discuss anything about a customer over the phone. It is annoying when you are in a DECEASED person condo and continue to get Mail for the 'deceased'. I don't see my request to have his name "Removed" and stop future mail from Capital One. Obvious they don't have any written instructions how to handle a small issue like mail sent to a "DECEASED" X-Customer. So I said have it your way & hung up. Not my problem after 10-yrs. ** I gave this 2-Stars only that the Employee of Capital One did their job as trained and were polite. I also writing this Review on this Bank when I read a Review someone else mentioned of the Foreign Accents the Employee's had. So I felt this must be the Bank I spoke with since there were better Banks on Yelp but with More Stars.
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June 2023 by Nikita Thoral
Every time I go to their ATM , 80% of the machines isn’t working !!! I believe that banks need to be efficient I hope the management does something to help if not, clients will surely shift banks.
