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November 2023 by Dakota C
Best in the biz for flooring!
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August 2023 by Robyn Kennerknecht
I cannot express how amazing my experience with Carpet Time was, from start to finish. Eleanor is an extremely kind, knowledgeable, and compassionate person and has made this the easiest process possible.My partner and I just purchased our first apartment and wanted to get the living room and master bedroom carpeted. Walking into the showroom, we had no idea what we were looking for, but Eleanor gave us amazing options based on pictures we showed her of our furniture and wall colors, and we found our dream carpets almost instantly. It was so easy to say yes with such a reputable, reasonable, and high-quality company looking out for our best interests. Turnaround time was super-fast, and the installation was perfect! The employees who came for the installation (I'm sorry I forgot their names) were the nicest people and did an outstanding job! Even with no central air, on a hot summer day, these guys worked hard and never complained. (They even left us with a carpet cleaning kit!)We are so appreciative to Eleanor and her entire staff for taking such good care of us. It really felt like we were high profile clients, and the results were unbelievable!! Choosing Carpet Time was the best decision we made. This experience was a great start to making our house a home.Thank you!
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August 2023 by Peter G.
My review is overdue. Carpet Time installed our Marmoleum kitchen floor in April. It's perfect! We were interested in this floor specifically because we've had it in the past and thought it was perfect. In visiting the manufacturers website, Carpet Time was practically the only authorized installer. I then looked them up on Yelp to see all the amazing reviews. I had a general contractor who was renovating our new co-op in Jackson Heights, and everything was coordinated through him after we made the specific selection. When I mentioned that I wanted to use Carpet Time, he told me he has dealt with them in the past and was relieved. When I called the first time they explained their process, and it's easy, logical, and the final product exceeds our expectations. The installer stopped by a few days prior to the install date to insure the prep met his standards. On the day of the install, they arrived early, and when they left it was completed. Many thanks to Carpet Time for a terrific experience.
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April 2023 by J. D.
Been driving by this place my whole life & never needed to buy rugs! When I got there for my scheduled appointment, they told me I was accidentally double booked with Eleanor! Yikes!But no worries, Christina could help me& boy was she superhelpful, patient and kind! I picked out the perfect rug! We had an attic & staircase install set up within a few days. The 2 installers were friendly and professional. They did a great job! We will be back for more carpets soon!!
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March 2023 by Christy A
I had an excellent experience from start to finish at Carpet Time. This is a terrific, family-owned business and Eleanor and Christina were both incredibly helpful, knowledgeable and friendly. Their current appointment system is great, as you get one-on-one attention in picking out your flooring (from a huge selection). Prior to installation, getting a certificate of insurance for my co-op was no problem. Their installers have worked directly for the company for a long time (as opposed to being contracted out) and the team I got (Herman and Julio) truly went above and beyond. They arrived early, worked quickly and efficiently, and left the place looking spotless when they were done. The new carpeting looks great. I am very pleased to recommend Carpet Time.
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March 2023 by Paul J.
I can certify that every posits review for this business is true. I met with Eleanor who helped me pick the perfect carpet for my apartment. Her communication was great. The installation went flawlessly. I would not hesitate to use them again!
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December 2022 by Ashley Quinn
I would give Eleanor and her team at Carpet Time more stars if I could. Absolutely flawless communication, delivery and execution. I’ll never go anywhere else for flooring ever again.
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December 2022 by B L
Very friendly and skilled staff with a wide selection of carpeting and carpet remnants. Would definitely recommend for all your carpet supply needs.
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September 2022 by William Rivera
Customer service was excellent, installers were very respectful of my property, friendly, on time and the job was professionally finished, including clean-up. "Carpet Time" under promised and over delivered. I will maintain them on speed dial for future jobs and to refer to others.Thanks Eleanor!
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June 2022 by John Lum
I had an excellent experience dealing with Carpet Time. Eleanor was knowledgeable, thorough, friendly and professional in the carpet selection process. Chrystalla was incredibly helpful in dealing with my coop building's renovation approval process, filling out and submitting the required paperwork. Erik and Nico were the installers and it couldn't have gone more smoothly. They were careful and clearly took pride in a job well done, also making sure to clean up thoroughly afterwards. Thanks again to everyone for such great service.
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June 2022 by John L.
I had an excellent experience dealing with Carpet Time. Eleanor was knowledgeable, thorough, friendly and professional in the carpet selection process. Chrystalla was incredibly helpful in dealing with my coop building's renovation approval process, filling out and submitting the required paperwork. Erik and Nico were the installers and it couldn't have gone more smoothly. They were careful and clearly took pride in a job well done, also making sure to clean up thoroughly afterwards. Thanks again to everyone for such great service.
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February 2022 by Jing K.
Came to Carpet Time to furnish a new apartment based on a recommendation and had a wonderful experience. Eleanor and her team had measured the apartment beforehand and had a detailed computerized layout for us at our appointment to pick out the rugs and carpets that we wanted. The amount of styles, colors, and designs they had in stock was tremendous. Eleanor explained all the different options that were available to us and helped with choices that were within our budget. Highly recommended.
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February 2022 by Linda Rohe
When deciding to do vinyl floors I found Carpet Time and saw the great reviews. I started with just doing one room and ended up doing all rooms in my house because everything from the service to the flooring to installation was perfect in every way. Her prices and choice of selection are also very good. I wish all businesses were run as Eleanor runs hers. A true pro- you will not be disappointed. Thank you again!
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January 2022 by Hazel Morley
I had a great experience working with Eleanor and her team at Carpet Time. She was very knowledgeable and walked us through the best carpet options when you have kids and pets. They were able to come and do the install quickly and it turned out beautiful! I'd definitely come back for future carpet needs and would highly recommend them to anyone!
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January 2022 by Michael Morrison
Update! I am now a returning customer to carpet time, I ordered 3 area rugs after my amazing experience with my stair runner. I can’t recommend Eleanor and the team there enough. The carpets looks absolutely fantastic, the installers were fast and courteous and I will definitely be returning for any future carpet installation!
