Cathay Express Transportation is a wheelchair-accessible ambulette service in Flushing, New York, specializing in transporting seniors and passengers with disabilities. Their drivers are CPR certified and provide door-to-door assistance. Reviews note both excellent and poor experiences. Positive feedback highlights excellent service, careful driving, friendly and professional drivers, good prices, and reliable last-minute transportation. Negative experiences mention significant delays, poor vehicle markings causing confusion for passengers with low vision, drivers being initially unaware of their passenger, and GPS issues leading to missed destinations. The service receives recommendations for its good value and helpful staff, but experiences with punctuality and trip execution can vary.
I was very pleased with the service provided by Cathay Express Transportation. They were prompt, professional, polite, and friendly. I especially appreciate the door to door service
March 2021
Very goof company. My uncle insurance rotates transportation providers but whenever Cathay gets assigned to him for his dialysis transportation, the pick ups always go very smoothly. Am going to be asking his insurance to make cathay his preferred company for transportation.
October 2019
Best company in New York! Booked wheelchair transportation from flushing to Manhattan at 1 pm. The service was professional. Highly recommended !
