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October 2023 by Jeremy H.
Used to be a good spot , albeit with idiotic short hours . They say affordable but $500 for a 10x10 space is neither affordable or reasonable. Look elsewhere.
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September 2023 by sheneca sharpe
Just way too expensive. I agreed to a set price and it was changed within a few months. Once inquiring on why the change they said it was because they look at the pricing of other storage facilities and change it from there. I found this crazy because the price never went down and I found a facility with everything cubesmart offers at half the price. I would’ve stayed if it wasn’t so pricey, but for the time my things were there I couldn’t complain too much outside of pricing.
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September 2023 by Justin Armstrong
I rented a storage unit for 3-4 years. I rarely went to the unit during this time period. I missed a monthly payment once, but I paid it when I remembered. When I went to move my belongings into a new apartment, I found a new lock on my unit and some of my belongings were stolen. I will never use or recommend Cubesmart.
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August 2023 by Jack Robert Harding
No sufficient information on how to book my free moving truck and driver without having to research independently. The phone services are completely unhelpful.
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June 2023 by Paul Dybas
Super convenient, clean. Easy access. Wish it was 24hrs. Sometimes 8-6 doesn’t work for my schedule. Once I was waiting outside the gate for 8a, and the opener didn’t show up till 820a. Made me late for a presentation. I used to have uhaul storage and liked it better for that reason. Cubesmart is next door to my apartment tho so still more convenient.
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June 2023 by Wilfry Cerda
I recently had the pleasure of using CubeSmart Storage for my storage needs, and I must say it was an outstanding experience. From the moment I walked into their facility, I was greeted by friendly and knowledgeable staff who were eager to assist me in finding the perfect storage unit. Here are some of the reasons why I highly recommend this CubeSmart location:1. Impeccable Customer Service: Jeffrey the general manager at this CubeSmart location went above and beyond to ensure that my storage needs were met. He patiently answered all my questions, provided me with detailed information about their various storage options, and helped me choose the right unit size for my belongings. Their exceptional customer service truly stood out.2. Clean and Well-Maintained Facilities: The storage facility was impeccably clean and well-maintained. The hallways were well-lit, and the security measures in place, such as surveillance cameras and secure access codes, gave me peace of mind that my belongings were safe and secure.3. Convenient Access and Hours: CubeSmart offers convenient access hours, allowing me to retrieve or store my items whenever it was most convenient for me. The facility was easily accessible, and I appreciated the flexibility of being able to visit my storage unit at any time.4. Competitive Pricing and Special Offers: CubeSmart provided me with a great value for my money. Their pricing was competitive compared to other storage facilities in the area, and they offered special promotions and discounts that helped me save even more. The transparent pricing structure and absence of hidden fees were a refreshing change.5. Climate-Controlled Units: I had some sensitive items that required a climate-controlled environment, and CubeSmart delivered. Their climate-controlled units maintained the perfect temperature and humidity levels, ensuring that my belongings were well-preserved throughout their stay.6. Online Account Management: CubeSmart's online account management system was incredibly convenient. I could easily make payments, update my account information, and even set up automatic payments, saving me time and effort.Overall, my experience with CubeSmart was nothing short of exceptional. Their commitment to customer satisfaction, clean facilities, convenient access, competitive pricing, and top-notch security measures made storing my belongings a stress-free process. I wholeheartedly recommend CubeSmart to anyone in need of a reliable and trustworthy storage solution.
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April 2023 by KRYSTAL FIGARO
Your Staff member was extraordinary, Nohemi is a true exemplary employee and cubesmart is very lucky to have her! Above and beyond service, had an amazing experience.
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April 2023 by Gary Perez
Storage unit was supposed to be open at 8am and no-one arrived until 9:43am. I had hired a moving company and were waiting since 8am. They charged me a fee for holding them up every 20min. I had a flight that same day to Texas and Cubesmart was unprofessional with the way they handled this matter. When they finally got there at I let out my frustration with the manager and said to speak to his district manager he said ohh well there was nothing he could do and that any complaints I could call the 1800. Worst customer service experience ever. Lets make it clear Im not one to write reviews cause very easy going but this was by worst the worst customer service experience I’ve ever had to go through.
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April 2023 by Lovely Lady
Who is the manager of this storage facility? I experienced several issues with this location. Primarily, unexpected early closings. When I called to complain, I was told a manager would call me back and no one called back. Secondly, the workers are constantly on their phones and ignoring incoming calls. Not to mention, the restroom is filthy 9x/10. I will be moving my things out asap and won’t be recommending this place.
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March 2023 by Conor Douglas
Noemi was super helpful in changing units for us! We came in and needed a bigger storage unit. Took just a few minutes to get it. Noemi even found one close to our previous unit to make the transition easier. This is a great location. Highly recommend.
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February 2023 by Frank Gulfin
All the employees were pleasant, courteousr , & attentive to our needs. The location is close to home and very convenient. The storage cubes were clean and parking is ideal for private vehicles & specially moving trucks.
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January 2023 by Angela Liliana Sartori
Great customer service! The unit had climate control, so my belongings were protected against any change in the weather.
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January 2023 by William Peace
People at the front desk need to be welcoming and with a genuine interest in helping clarify any questions, concerns, etc. This is why I give them three stars. Customer service should be a top priority.
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December 2022 by Mark Dolan
There hours are in convenient 8am to 7pm. Should be 6am to 9pm. There facilities security is completely computer automated so no need of a person there to open up or close. Also the opening time on the website and building need employees that show up to open on time. This is why they need to utilize their automated security system to open and close cause people work and depend on access to the units. This is a unorganized system.
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December 2022 by Amelia B
Excellent facility, will absolutely return again next time I need storage space. It was clean and the staff was very friendly. My only complaint is the limited hours. I totally understand the desire to limit expenses by limiting staff hours but it would be nice even if they just stayed open until 9 or so. Regardless, I had a good experience!
