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December 2023 by Hema Virani
Brand new, and very clean… pretty good hours from eight in the morning to 8 PM
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October 2023 by J. Choi
I reserved online and called multiple times with questions. Each time I reached out or visited the physical location, Giovanni, Isis, and Kyle were so friendly and very helpful. They all made sure my renting process went smoothly and I will definitely be recommending this location to my friends and family due to the awesome staff here.
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October 2023 by Christine Gonda
Best storage facility EVER!!! Staff is ultra nice and helpful. Clean annd easy to navigate. Great prices. Thank you Cube Smart.
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September 2023 by Rosemarie Favuzza
The customer service representatives who helped us on the phone, and in person were incredibly helpful, polite, and knowledgeable. Would highly recommend a CubeSmart in Bayside.
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August 2023 by Bonnie M.
I have a very long history with CubeSmart. I started storing stuff with them back in 2011 in one of their College Point locations. Although I was hesitant to put my belongings into a storage facility because of theft, I needed to get stuff out of my apartment. I started with a small unit and eventually got a larger unit.More to the point I want to share how extraordinary my experience with CubeSmart and their employees has been. I should start by sharing that during a particularly stressful move (one that was not exactly based on my decision and/or timeline) I found myself needing to rent a much larger storage unit so I could empty my apartment into a unit. At first I rented a larger unit in College Point where I had my other unit. Luckily one day while in Bayside, my mother noticed a sign on the side of a building facing the municipal lot we were parking in advertising a new CubeSmart. After dinner we decided to go check it out. It was brand new, only a couple of months old, and dramatically closer to my home than the one in College Point. Although I had already paid for a large unit in College Point, I was permitted to cancel my payment and switch to the new location which was 1/2 the price of the last location, and now I would get one month free plus 15% off the regular price. Happy dance time. My experience with dealing with CubeSmart employees which started on the phone with reserving a unit in the College Point location to actually dealing with an entirely different employee on-site has been absolutely incredible. If my experience with CubeSmart was simply limited to these interactions, I would have to say it was outstanding. But it gets even better. I have to add that when I started this process of having to deal with CubeSmart to get a large unit, I was so stressed out by a sudden assortment of problems in different areas of my life, I was pretty sure I could be headed for a nervous breakdown. To say I was stressed out to the maximum would be a severe understatement. Thank goodness that did not happen to me, and I truly think part of why that did not happen was I found myself in good hands and surrounded by immensely supportive people who worked for CubeSmart. I kid you not. I remember when I first called CubeSmart to reserve a unit, the woman I spoke to was so kind and sincerely empathic about my situation (which I will not get into the details of here) that I found my experience with her incredibly moving. After my recent horrendous experience with a bully of a managing agent for my landlord, it was completely refreshing to not only deal with professionals but caring professionals who actually helped me to feel better despite the fact that their kindness did not change my reality...but man oh man did it make me feel 100% better and also restored my faith in human beings. Pretty extraordinary stuff for a commercial relationship.As I said above my experience with CubeSmart and their extraordinary employees continued to grow in an incredibly positive way. After the phone call to reserve a unit in College Point, I actually went to College Point immediately to check out the unit in person, and I am glad I did. As I recall I ended up changing to a even larger unit. The young man who helped me there was a pleasure to deal with and I sincerely appreciated his help and incredible demeanor. As I pointed out earlier, I was trying to deal with this situation while my life was caving in on me from all sides. I know I was not the easiest person to interact with under the circumstances because of my elevated stress levels. But each of these wonderful people at CubeSmart helped me realize everything was going to be okay. It was like each interaction was a hug from CubeSmart to me. I could not believe it. As a student of management, I started to wonder about CubeSmart's hiring process because it was very clear to me they are doing a Supercalifragilisticexpialidocious job of it. Way to go CubeSmart. And now we get to CubeSmart in Bayside where I encounter the most delightful crew of CubeSmart employees that I am moved to ta
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July 2023 by Nadege Polichano
Let’s start with the front desk the 2 gentlemen there were very courteous and explained every very clearly, the storage itself is very clean I went there in the summertime and it’s very comfortable in there nice and cold, I would definitely recommend this place to friends and family
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July 2023 by Nancy Anchor
Great service and wonderful staff.....everyone kind and helpful.
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July 2023 by Jonathan Joseph
Our store manager (Levaughn) made our check in experience extremely pleasant. From the initial phone call to the arrive process and registration, he Madd everything extremely smooth and quick.Grateful for him being in charge of thst space
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July 2023 by Cheyenne Meredith
CubeSmart brings nearly two decades of experience to the Bayside area with its brand new 42nd Ave. facility and hospitable employees. Customer satisfaction and safety are priorities here. The building is staffed during access hours and has monitored video surveillance so it made me feel less uneasy about climbing a rolling staircase. I reserved my locker online and would recommend new customers do the same, if they prefer to make contactless arrangements.
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July 2023 by Aline Lino
Very well organized , bran new, very clean and staff very helpful
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June 2023 by Mallory Nakamura
This is for Nellita, hope I’m spelling her name right. She stayed late and helped me out after some confusion about the access hours. Thank you so much!!!
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May 2023 by Elvin C
I’ve had my eye on this CubeSmart since they began construction. As soon as I saw they were open for business I ran in to rent a unit. The staff was incredibly helpful and nice. They showed me the different units available and answered all questions I had. Filling out the paperwork was quick and easy. So glad a CubeSmart opened up in the neighborhood! 10/10 would recommend this location to anyone looking to rent a unit.
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May 2023 by Livy Yi
(Translated by Google) Run away from this place!!I was forced to give 1 Star! actually -0 StarsHorrible customer service Rude staff ... Would have been my choice I will never recommend this storage facility to anyone.I try to leave only good reviews, but...The service and staff here are really bad.(Original)Run away from this place !!I was forced to give 1 Star! actually -0 StarsHorrible customer service Rude staff ... Would have been my choice I will never recommend this storage facility to anyone.왠만해선 다 좋은리뷰만 남기려고 하지만 ..이곳 서비스와 직원들은 정말 최악임
