November 2018 by Stephanie L.
Poor service. The representative was fine, but the manager was horrible. In case if someone found this location on the DHL website, (although it says that this is an authorized DHL shipping center on the official website,) this location is not a real drop off location as told by the manager. You pay $0.25 for each copy of paper; you will get charged for borrowing the tape after using it, not before you use it; you need to pay for $3 for drop off fee(which I never got from any other drop off locations, even with any other companies. Most importantly, there was no receipt given after dropped off. Also, after my item was dropped off for 15 minutes, when I went back to the place, my package still laid on the counter where was on the opposite side of where the representative worked. It didn't seem like a secure place because every person walked in, had access to the package quickly and very easily. So I took my package back. If your package values a lot, I don't recommend using this location.
