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January 2024 by M S.
Horrible. Disgraceful company and location!!! No phone number. No human beings to work out problems. Drivers keep saying "Attempted Delivery" but they HAVE NOT attempted delivery. I have security cameras and ALSO I WAS HOME WAITING FOR THE PACKAGE. No FedEx has come here they just lie and say they did. DISGRACEFUL COMPANY and everyone at this business needs to be fired and start over. At this point FedEx is actually worse than the USPS ... Imagine that!!
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December 2023 by Chao Z.
Unfortunately, you cannot leave 0 stars as others said. This place is just the worst, lazy drivers are always trying to "attempt" aka pretend to deliver the package and they will never even come to your door or ring your doorbell at all. No door tag was left even after the pretended "attempt". Even after you deliberately take a day off and stay at home all day waiting for your package all of a sudden you get a text saying they will "attempt to deliver" the package tomorrow because no one is at home. Guess what no one is at home tomorrow waiting for the package again! I guess I can always ask for a full refund later, thanks for nothing! sincerely, the useless FedEx driver.
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August 2023 by Dee P.
Will go to the farthest lengths to never use this company again. And will also share with others to do the same. Time and time again, the thieves and lazy that are hired show complete incompetence to mirror a garbage company or location such as this one. Not only have I had other packages stolen, this time I have a whole couch that never came. This deliverer even buzzed my suite. And took a photo of the label. How embarrassing of a company. Straight piss off.
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July 2023 by Jonathan M.
Would give 0 stars if possible. Rude and unprofessional that basically scream at you. They are no help and have serious attitude problems.
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May 2023 by Xing G.
If I can give it a 0 star I would love to . Somebody need to do something about this FedEx place , told me my package was attempted three times for delivery when I had been home . I have a doorman in my building and said nothing had ever came from FedEx . Then the delivery guy made false update online. My package didn't require a signature and could've been dropped off to the mailroom but he didn't even attempt on delivering it. Then I had to drive all the way to this FEDEX TO PICK UP MY PACKAGE AND THEY WONT RELEASE IT WITHOUT A PROOF OF ADDRESS . The lady had such a bad attitude to me.
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May 2023 by Connor A.
They kept saying they attempted to drop my package off. Which needs a signature. But me and my girlfriend have been home all day. Multiple days. And no delivery. They delivered the package that didn't need a signature. But made no attempt to knock or buzz to let us know they are here. Also called the place and the girl had no clue what was even happening.
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February 2023 by William R.
Had the worst experience ever at this location. There was one employee(an older lady) that did EVERYTHING to help another customer that was there but the person I was stuck with made an already stressful situation worse. Had an attitude and very argumentative. I would pay any price to avoid this location.
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December 2022 by Joseph E.
I would give less than 1 star if I could. The woman at the counter, who didn't have a name tag on probably so no one could track her B***H A** down, was one of the nastiest people I've ever met. She went out of her was to be the opposite of helpful. Fedex, I know it's tough to find good employees, but the Maspeth NY location should be shut down until your employees are trained properly and show customers some respect. Undercover Boss maybe?????
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November 2022 by Nichole B.
What kind of bum a** employees y'all hire that steal the contents of packages. I want that person fired bc he opened the package and stole the entire box took a picture and left it on my step! horrible ! It's the holidays u thieving a** scammer ! He stole a pair of 9.5 Jordan retros today! What a hoe! He should be prosecuted ! I hope your feet fall off! Whoever the delivery guy is in Maspeth that delivered to queens village u r a BUM ROT in Hell !
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October 2022 by Tre J.
Fedex is absolutely terrible. Both the counter person and manager are rude and do not assist in helping you resolve any issues. Fedex needs to update their policies, staff protocols and procedures. I purposely cancel any shipment that is being sent via Fedex! I rather my shipment be delivered by mule than this p.o.s. Company!
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September 2022 by Adam K.
I have a lot of shipments, mostly from Amazon and every time it is sent thru FedEx from Maspeth I have a problem!!! They are the most useless people on the face of the earth!!!!!! This time I ordered from a different company and it stated it would be delivered on Saturday but of course at 6:05 am they posted there was an exception that no one was home or the business was closed!!! First thing is they don't deliver that early, but if they did they would have been on my ring camera!!! They just do not want to do there jobs!! Secondly it doesn't need a signature it is just left there at my door but not FedEx!!! I had major problems with them, called up and was told I would get a call back but of course that never happened either!!! FedEx you are useless !!! Thanks for nothing but aggravation
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August 2022 by D D.
Looks like really they stealing packages. Was waiting for delivery in the evening yesterday on my balcony, received email that package delivered 5:40 pm. Im sitting next to my front door few feet away from my door. And invisible person from fedex delivered invisible package. Wtf. Where is my mohair fibers from Italy?
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August 2022 by Chanel R.
I had a package suppose to e delivered TODAY 8/10 and driver didn't ring my bell or even leave a sticky, was told that my location was unsuitable to leave package well they about to see me today and the cops. Stole something over $1200
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July 2022 by David R.
All these drivers are lying idiots..they say they made attempts and funny thing is they never leave a doortag. The freaking manager of these drivers needs to be fired. Why can't they have live tracking like UPS or Amazon. Oh wait because they would be caught in they lie.
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June 2022 by Joseph W.
I ordered a Lamp that was suppose to be delivered yesterday, unfortunately, the shipment is now coming tomorrow. Talk about incompetence