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March 2024 by Marianna Strati
Like other reviews I have seen here I had a similar experience. I contracted with Hermes to ship 34 liters of extra virgin olive oil. I received a message that the package was damaged. I asked for picture proof of this and never got it. My 80 pounds of olive oil just disappeared. They put in a refund request through UPS and even though UPS sent Hermes a small refund TWO months ago I still have not received it. I am going to contact the attorney general office because this can't be right and I see other people have had similar experiences with Hermes.
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March 2024 by Eug Anastas
Best company,great experience!10 years customer!
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February 2024 by micheal “Mike starr” stratigareas
READ THIS REVIEW BEFORE USING HERMES FOR SHIPPING SERVICES. WE CONTRACTED HERMES TO SHIP THREE PACKAGES EACH CONTAINING TEN GALLONS OF EXTRA VIRGIN OLIVE OIL ON AUGUST 2.2023. Total for the shipping of the three packages was $585 . On Aug 8 received an email saying one of the packages was " damaged" however they didn't provide any information on where or how or even pictures of proof , just that package was gone. That is 80 pounds of EEVOO and due to weather conditions in Europe that year olive oil has skyrocketed three times its previous value so this package was worth close to $1,000. Hermes claimed that they would put in a insurance claim for this in August 12. We waited and waited and waited 5 months later on January 16th we contacted ups and found out that they had issued a refund check to HERMES for $172 . It is now February 20th it has been 5 weeks since this check has been collected by HERMES shipping and we have still not been reimbursed. If you read through other reviews other people have also had issues of their packages and olive oil being lost in shipping and not being reimbursed. Does this sound like a coincidence to you?
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December 2023 by Dimitri Papapodoulos
A few months ago I called and spoke to a nice lady about shipping back home to Nafpaktos, she told me to bring my cargo in at any time. Got there, got recommended a crating service, and I received everything I shipped in good condition due to the crate. No complaints, a good business to deal with and the people there know their stuff.
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December 2023 by Angel Vargas
I had great experience shipping with this company, very helpful, and reassured me every step of the way that my cargo will be shipped safely and secured. 10/10 would recommend to family and friends, Eddie is amazing!
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October 2023 by Konstantinos Atmatzidis
Three times I've asked to have olive oil sent from Greece to our home in Atlanta. The first time the package was damaged bc it came through UPS despite the fact that I told them that they should use a pallet as it's a delicate item. Low and behold the oil spilling everywhere the first order. Now onto the second order. I insisted to put it on a pallet... they refused to do so again as they said "it will be ok." For goodness sake, it's my product not yours, don't tell me how I want it delivered bc I have some common sense. I let it go and of course it was damaged again. Now for the third and final straw, they charged me $200 plus to send it and not only did they not listen to me to put it on a pallet to protect the package after my history, but the package never arrived as it was apparently too damaged. But here's the comedy of it all, not only did I lose my product, they aren't reimbursing me for them not doing their job correct! I never got my package or my money in return for it all. Do me a favor, if you need something delivered, instead of going to them, fly to NYC, package your item yourself, ship it out the way that it should, and fly back home, you'll save yourself some money.
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October 2023 by ZR Properties
This is an excellent place to send things overseas. We have used them multiple times to bring things from Europe and from United States to Europe. And they are standing behind their services.
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July 2023 by Peter Bachas
Best Service Shipping Company to Greece.Highly recommend it!
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May 2023 by Marie Reilly
When we built the box we were told to include a pallet so that a fork lift could get underneath and pick it up. We did that. We were quoted in the 700’s. Upon arrival in Astoria, we were told that the pallet would have to build up because it was not enough for a fork lift to carry. We were perplexed, but had driven all that way, and didn't have much of a choice. Based on that story we were actually charged In the $900’s.When the crate arrived in Greece, we were VERY upset when we saw that there was ABSOLUTELY NO CHANGE to the pallet and that we had been charged extra for no reason. We tried several times to call from Greece but kept getting the runaround and were told that we would be called back, but we never were! I emailed them (with photos as evidence) to ask for a refund and have been ignored. NOT ETHICAL. Forget the fact that we were told that the delivery to our door would be free, even after having asked multiple times to be sure, but we had to pay for delivery of 50 euros in Greece. I am telling ALL my friends and family NOT to use them. If we get our refund, I might reconsider, but until then, 2 thumbs down.
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January 2023 by Ari Kon
Very efficient, picked up extra virgin olive oil I shipped from greece
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December 2022 by Y D
Lost shipments not once, but twice. Last time our items were shipped in December, they finally acknowledged in June the items were lost and said we were going to get a partial refund on the domestic shipping, not on the value of the package. However, they still have not even given us this partial refund. Terrible, terrible service.
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December 2022 by Abraham Montes
Terrible company. Avoid using at all costs. They delete bad reviews and are scammincompany for mediocre services. Be careful with this compnay.
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October 2022 by Yiota Dimitriou
Lost shipments not once, but twice. Last time our items were shipped in December, they finally acknowledged in June the items were lost and said we were going to get a partial refund on the domestic shipping, not on the value of the package. However, they still have not even given us this partial refund. Terrible, terrible service.
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November 2021 by Keith Tully
Always easy to get in and out, they are quick with your orders, and very friendly workers.
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September 2021 by David Devin
Always great service the guys come out and load us up, smooth great service.
