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February 2024 by Konica Moon
Renovated, clean and cozy rooms. The beds are comfy. Sheets and pillows are white as snow. House keeping staff is very nice. Hot breakfast in mornings.TVs like any other hotels are very bright. Cannot reduce the brightness, we asked for universal remote to see if it could help but they didn't have it. Also during our stay 1 elevator didn't work and the second one had too much of wait times.
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February 2024 by Michelle Humphery
Billing nightmare - two different cards charged for the same stay. Be careful with your credit card information at this hotel.
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February 2024 by Luc Hoffmann
Overall, very impressed. The place is very clean and updated. Service has been very very good. Not sure if I will have an opportunity again, but I would definitely stay here.
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February 2024 by Amalia Paget
Great hotel, wonderful staff, location left a lot to be desired but hey, it’s Maspeth. Breakfast exceeded my expectations offering scrambled eggs, premade omelettes, bacon, sausages (both pork and turkey), pancake machine, bagels & toast, muffins, cinnamon rolls, yogurts, cereals, oatmeal, fruit and multiple juices and milks. Was not expecting such a wide variety of options - was really impressed!! Staff were absolutely lovely and incredibly helpful! The lady that deals with the breakfast area in the morning is an absolute gem!Rooms: Bed was comfortable and the room was nice. Shower took a while to heat up and the Shower Control itself was installed upside down (so if it was set to Cold, it came out Hot, set to Hot, it came out Cold). Other than that it was fine.Nearby activities: Queens Centre (large mall) is about a $13 Uber away. Worth a visit as there’s not much to do around the hotel itself other than Home Depot.
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February 2024 by Steph R
I sent this hotel an inquiry before booking and they were very dismissive without barely answering or even trying to help. Glad I didn’t book it before sending an inquiry.
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February 2024 by Don D
The girl pretended as if she couldn't honor Holiday Inns own online price... It was only when I explained to her that the night before they were able to honor it is when she said ok she can do it. Trying to charge $225 on a Sunday when Holiday Inns own rate online was $130. I wasn't trying to be cheap... I paid a higher rate the night before and I was just trying to understand why she would pretend as if she couldn't honor their own rate when she knew she could. Such a strange world... Does she get kickbacks on the room rated that are sold? I couldn't understand why it was such a hassle for her to do what I knew already could be done and she knew too. Other than that the room was perfect and all of the staff was A+ she wasn't even bad it was just weird that she wanted me to jump through extra hoops to honor their own rate.
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January 2024 by Paul Lester
Rooms: Clean and updated roomy
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January 2024 by mohammed infas
Good staff and Amelia was very good
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January 2024 by Moises Ramirez
Great price but there's a reason for that. A lot of small issues like weird smells, parking can be difficult and TVs picture randomly goes out and sound keeps playing. I've been in every room on the 4th floor and it's always the same.
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December 2023 by J Griffin
Great Front Desk Service. Really Good
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December 2023 by Maurizio Paponi
The hotel is not bad. On the contrary. Comfortable beds and clean rooms. The staff is friendly and the breakfast overall good (we Italians are accustomed to very different standards). What is really penalizing is the distance from the subway stop. There is a bus stop nearby but it takes at least an hour to get to Manhattan unless you use a taxi.
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December 2023 by C.M Angulo
Location seems
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December 2023 by Danny T
This was a very nice place to stay. Very clean and quiet. Location was very good. Near restaurants and convenience store amongst other things. Easy on and off highway. Would highly recommend this place.Rooms: Very comfy and cleanWalkability: Restaurants and convenience store
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December 2023 by Wendy N
The downside of this hotel is that it is not near a subway stop, but is a short walk to a bus stop.That being said, it is a really nice hotel. The room size was great! The breakfast varied only every other day, so it got boring really fast. But we enjoyed our stay here.
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November 2023 by Kevin Tory
Love this place! Hotel is impeccably clean, breakfast is excellent, beds are comfortable. Area is industrial, but there are still some excellent restaurants within walking distance. Parking is free, but get here by 5:00 pm if you want to be sure of getting one. The only bad thing about the place is not actually theirs - it's the horribly overpriced EV charging station. It's double the price of any other charging station. It's not owned by the hotel, but they should kick those bums out and get a reasonably priced charging station!
