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November 2023 by bfalexandru47
My experience with Mr Jay was good. He was helpful, knowledgeable and nice. Everything went smooth and bought my co-op in NYC.
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January 2023 by M C
Jay showed horrible character, demonstrated poor knowledge and cannot be trusted with financial service needs.
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January 2023 by Pro
I rarely write reviews and do not want anyone else to have to go through anything similar to what I did. I had a very frustrating and terrible experience working with Jay and Chase during the process of buying my Co-op.Jay misinformed and misguided me and the guarantor, and failed to explain crucial information, costing me tens of thousands of dollars in the process of obtaining a mortgage loan. It has been very disappointing that he took no accountability for his actions, nor has he shown any integrity as he knowingly lied repeatedly as this matter was investigated by the bank and is being reviewed by a US government agency and an independent bureau.I requested that the bank connect me with a reliable and more knowledgeable home lending advisor/mortgage officer as a replacement. I would never recommend working with Jay as he has been dishonest and could not be counted on with major financial repercussions.
