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March 2024 by Julia Rodriguez
I had a incredible experience with sales person Jaime she was very informative kind helpful and warmly she gave a wonderful service and made my visit welcoming. We need more sales People like.her.
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February 2024 by Kirkland Reid
Very nice and helpful in helping me pick out a gift
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October 2023 by Julianne Medina
Jamie was THE VIBE!! She helped me pick an upgraded band for my beautiful engagement ring and easily helped take in my engagement ring for a resize. Highly recommend this place
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August 2023 by Iliana Jimenez
I believe most of these reviews are fake. This store is unprofessional and very salsey. They also tried to overcharge me.
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July 2023 by Mercedes Gallese
Sabrina was magnificent! Patient and insisted that I will be happy. She went far and beyond to make me feel special. Kay is lucky to have her. She is a keeper.
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July 2023 by Veronica
I had the pleasure of meeting Jamie today, she helped me with all my needs. She was very informative and friendly. I will certainly be back and look for her.
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July 2023 by DJP
We are very pleased with the service received at Kay. Jamie was amazing, very helpful and kind and made our purchase easy.
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July 2023 by Caroline Darkowaa-Poku
I'd give a 10 if there were more stars. JJ was and is amazing at helping pick a ring from my future sister in law. He was patient at every turn.
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May 2023 by nicole morton
Devi was amazingggg and so nice to me and my fiancé. She made choosing our new engagement ring smooth and easy. I will be coming back just for her! Thanks again Devi :)
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March 2023 by Dorothy
Carol was amazing with assisting me with my pick up order, she has such excellent customer service and I enjoyed talking with her. I will definitely be back , they have beautiful jewelry at great prices. Located on the 2nd floor. I definitely recommend Kay Jewelers at Queens Center Mall
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March 2023 by Jose Sanmartin
Everyone is awesome especially Carol and Carmen. They got my wife wedding ring done for me quickly. With a tight deadline. And they knocked it out of the park. Perfect place to get jewelry. Would recommend 10x
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January 2023 by Gino M.
My wife and I went to exchange a ring I had bought her for Christmas. We were greeted by a super friendly staff and felt welcomed right away. Our jewelry expert, Carmen, was extremely helpful, patient, kind and made us feel comfortable through our visit, which was very long but worth every minute because my wife left the store happily with a beautiful diamond ring and I got a few things for myself as well.I would strongly recommend this store. If you go, ask for Carmen, the girl with the red hair. She will definitely find the perfect gift for the one you love.
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October 2022 by Cesarina
I just love my jewelers they look so nice on me. Thank so much!
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September 2022 by Gwenny A.
I had a great experience with this location!My fiancé designed my engagement ring in a Kay location somewhere on Long Island, not sure which, in February-March 2022. In his usual great wisdom, he decided to add their lifetime protection plan. It covers ring sizing, prong/stone tightening, stone resetting, refinishing/polishing, and repair of any damage, literally for life. Given that there are several pavé diamonds in the band and cathedral prongs that could have the potential of possibly falling out, this was obviously a smart choice on his part. I don't know how much the plan costs (a gentleman never tells), but it's free for me to go in and take advantage. In order to keep the service, one simply has to go into any Kay Jewelers every 6 months to have the item inspected. Because this location is the closest to our home, I chose them. But, it doesn't matter which location you choose to visit. The service was quick, and the associates were very nice and friendly. I got lost trying to find them (I vehemently hate malls in general), so I had to call them to figure out my whereabouts, but the associate was very kind and understanding to me. Just the fact that they offer this service and that they make it so simple for the customer, I would definitely choose them for our wedding bands and anything else we plan to purchase over the years.
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June 2022 by Samara Lima
this is the worst jewelry company. i gave my ID they still got my name wrong spelled it wrong been calling a number for days now can’t get in touch with no one after i finish paying the card off i’m done with these pple
