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December 2023 by Victor L.
Don't bother with getting storage space here Life Storage or Extra Space. Their access hours are the worst. The facility usage hours are capped. It is only available when they have staff. Life Storage hours were so much better before Extra Space bought it. They increased my monthly fee and limited my access hours. I worked late hours. Finding time to avoid access issue will be difficult.
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December 2023 by Kirk Petropoulos
Edited 12/1/23 :Unfortunately I had to lower my score because they are consistently late. When you post 8:00 a.m. on your door you cannot show up at 9:00 or 9:30.Original review :Very clean and affordable storage building. Located easily off the Whitestone expressway. David , Vee, and Renee in the office were very knowledgeable and helpful when it came to completing my reservation.
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December 2023 by Marlon Espinosa
The receptionist (Blue) was excellent, very helpful and friendly. Come get your storage unit at this location. Prices are unbeatable.
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December 2023 by Eric Juneau
Life Storage is a great service, every time! Kiondre was so helpful with all my moving needs; he was courteous & professional. Better rates here than U-Haul too! Thanks!Edit: The gentleman who helped me move out of my unit was courteous, helpful, and fun to talk to! I'm happy to be moving into my new apartment, but sad to leave the great customer service. Thanks Blue!
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November 2023 by Amy Mishra
Blue was amazing, very informative and helpful. Loved working with him, cleaned the unit and made sure we were more than satisfied. Will come back for sure!
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November 2023 by Rae Estupinan
My experience at this location was awesome!The manager, Raveena, was very helpful, polite and very patient too.She explained to me all the options and at the end, I was able to get exactly what I wanted and at a good price too.Highly recommended!
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November 2023 by tab flores
I use to not have a problem everything was great I could come to my unit at any given time with my access code to open the gate. Now they have certain times you can access the gates and the staff is never here on time. The gate was supposed to open today at 8am and it's 8:30 and people are lined up to get in. This is at least the 3rd time i've had to wait to get in.
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October 2023 by C C
Very easy to move it!! Super clean too! Friendly! Only thing is I thought I would spend 37$ but then ended up $90 as needed a lock for $20, insurance $16 and then $29 processing fee. Beside the hidden fees the moving was so easy with large elevators and trolleys. I wish every apartment had this to move out!
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September 2023 by Christian Turizo
Unbelievable staff! Raveena and Rene where very clear and helpful with the information provided. Definitely recommend them. Two thumbs up ?? ??
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September 2023 by Olga Lensky
Rene, Raveena, Charles, and David were extremely helpful last week helping me move in. I was able to find a cheap locker unit for $12! My only advice is to add more ladders for the locker units. Aside from that, I’m a happy customer!
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September 2023 by Victor Quintero
Excellent service and a very clean facility. Ravenna, Charles, David and Renae were very helpful. Thank you for making my first storage experience a great one.
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September 2023 by Narin Soodtunyaratana
Team here was quick and efficient. Had the pleasure of working with Renee who was very knowledgeable despite being relatively new to this location. She was very patient with me while showing me a number of units / sizes and highlighting the differences. My only complaint is that prices seemed to have gone up overnight but learning that this may be related to the very recent merger with Extra Space Storage. Despite the increase, it was still reasonably priced.
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September 2023 by Sorangel
The facility was very well kept and clean which is always a plus! David was super friendly and informative, he and helped me with all my questions and concerns. I would definitely recommend to family and friends.
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September 2023 by Princess
Renae was super helpful!!! Very polite and even came with us to the storage unit area to help us access the unit and helped with lock and key. This was such a smooth and great experience.
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August 2023 by Sawilky Martinez
Dre was very helpful and provided superb assistance. Very professional and I would definitely recommend everyone to come to Life Storage. If there were 10 stars that would be the proper rating for his service.
