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December 2023 by Olivier Henriquez
Had a reservation and I came to the site and met with Moises he was fantastic I was in and out and it was my first time renting I would diff recommend them to my family and friends.
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December 2023 by Erik R.
Edwin was professional and knowledgeable, great experience with him. He took the time to show us options and had us set up quickly.
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December 2023 by Shammy B
This review is a honest review of MY experiences atstore #4195 and does not reflect life storage/extra space storage as a company. The staff (Jessica, Dashawn, Duane and Moses) have each been truly amazing to work with for my storage needs. The store manager Rayaz Mohanram however is one of the WORST representations of a company that I have ever dealt with. there is an extremely HIGH INFESTATION of roaches on several floors. Site Management speaks rudely and DISRESPECTFUL to customers. This abhorrent behavior has forced me to go with another storage facility . I recommend that you take pictures of the way you leave your storage unit and should have an inventory of the items you have in there because in the event your lock gets cut items will go missing I have had several items stolen Beware… excellent staff, great company … disgusting management.
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December 2023 by Evan Kenefick
Unfortunately, my review has to be edited. Dwayne is amazing. Moses is a complete Jerk!! I showed up at 6:50 with the intent to move very quickly in and out as I would like to go home and they are closing at seven. Moses went out of his way to not allow me to use the garage, to harass me, and to tell me that he’s going to fine me if I open the garage, an address me by my first name as to impose some sort of authority over me, I’d like to elaborate on the fact that I am leaving the storage unit regardless due to the fact that they have strong new fees on to the storage unit and they are only open till 7 PM. It’s a shame just because you have a miserable job doesn’t mean you have to be miserable to other people. After I told him that he doesn’t have to be miserable he said to me that I just earned myself a fine. Ghetto.! Who knows if his name is really even Moses
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November 2023 by JOSE MORONTA
The place was good under the old management. Now it was bought over by extra storage. It's ridiculously expensive. I was there for only 5 months under life storage as soon as extra storage took over my locker size unit doubled in price. No but no thanks. The door to drive into the place keeps braking. Once they leave at 5 pm if the automatic door brakes you are out of luck.. Do yourself a favor and look somewhere else to store your stuff. By the way I was told that they assess rents every 4 months now. RIDICULOUS!!
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November 2023 by Armani Davis
Edwin took care of me and my family and gave me the best customer service experience in storage. In addition, Edwin was very patient, courteous and professional. I would definitely recommend anybody to this storage facility.
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November 2023 by Cynthia Garay
Edwin and Rayaz were amazing to work with, helped with my unit. Will go back if I need need storage unit again. I recommend this place, also it’s very clean compare to other storage facilities.
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September 2023 by Marcia Jagnandan
Awesome service,tidy office and clean facility.Rayaz was great in helping me choose my storage needs and answer all questions relating to my storage highly recommended Rayaz store manager
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September 2023 by Natalia M
Watch HOW you pay, watch how you PACK, b organized & ready & KEEP TRACK OF YOUR PAYMENTS. It is really dark inside the units. They consider little fans in the hallways as "climate control". It is EXTREMELY dusty so I suggest if you have anything worth anything that you cover it very well. If you need racks for clothes or boxes etc, their prices are insane. I would order them online. Remember that it is SELF storage. You need to rent a Van, have or b a licensed driver over a certain age & you must move everything by yourself. The 1Firsy floor Storage is way more $ for being convenient which of course leaves the other units that are oddly shaped & get hotter by the floor. Depends on your budget. The Ownership has changed a couple times & their prices change every month. I would NOT suggest this storage to anybody.
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September 2023 by Arman Prothom
I recently had the pleasure of using LifeStorage, and I can't say enough good things about my experience. From the moment I walked in, Rayaz, the manager, made the entire process incredibly smooth and stress-free. His knowledge and expertise were evident from the start.Rayaz took the time to explain every detail of the storage facility, from available unit sizes to security measures, ensuring I had all the information I needed to make an informed decision. He patiently answered all my questions and guided me through every step of the process, making it hassle-free.What stood out the most was Rayaz's genuine friendliness and willingness to assist. It was clear that he truly cared about providing exceptional customer service. Thanks to him, I left LifeStorage feeling confident that my belongings are in safe hands.I highly recommend LifeStorage, and I have Rayaz to thank for such a positive experience. If you're in need of a storage solution with excellent service, this is the place to go. Thank you, Rayaz and LifeStorage, for exceeding my expectations!
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September 2023 by Ahmad
I want to say thank you so much Duana for your help. I love this storage space because of him. It was easy to come and easy to get into my space area.
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September 2023 by Sue Torres
The staff here is amazing! Rayaz and Duane made us feel so welcome and were so helpful in the nicest way! I don’t see myself going anywhere else and getting the same awesome treatment! Thank you both so much!! I definitely recommend this place to anyone looking for a great experience!
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September 2023 by Amani Naim
The service was great. We didn’t have any problems when renting our storage units plus the front desk agent was very enthusiastic and welcoming (Duane)
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September 2023 by Nino Torres
Very nice people here. Rayaz and Duane were very thorough and explained every detail about the move in process. Thank you for making it so simple.
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September 2023 by Gary Samaroo
I’m requesting a refund because I don’t have access to my storage . In my contract it was said to be 6am to 10 pm and the doors don’t work here. The employee come whenever they feel like and they are rude. They yelled at me and said I can leave and it wouldn’t affect them because someone else will rent my space .
