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February 2024 by Jim Manolt
Good servece
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March 2023 by Farzana Chowdhury
Salman was really helpful, knowledgable, and dedicated in his efforts to help me solve my complicated cellular problems and find an appropriate solution to it. I appreciate his service along with Metro's.
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October 2022 by Fiza Chowdhury
Salman was really helpful, knowledgable, and dedicated in his efforts to help me solve my complicated cellular problems and find an appropriate solution to it. I appreciate his service along with Metro's.
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October 2022 by Shirlee Wechsler
The agent is very accommodating and has helped me with my smartphone data.
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August 2022 by Gail Broome-Webster
Very good service, keep going
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May 2022 by Jordan William
My phone wasn't responding and l came to this store. Mobile Expert helped me with updating my apps and fixing my issues. Great customer service.
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May 2022 by Alor Will
Excellent service...keep up the good work ?
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April 2022 by Michael Tucker
I have been going to this store for the last one year or so. The Mobile Expert in the store is very knowledgeable and technically very solvent. He has been extremely patient to solve, every issues l put on the table. Good service so far...highly recommend ?
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April 2022 by Randy Johnson
Thank you so much for the excellent customer support. Keep up the good work!
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February 2022 by Juggler
The manager and workers of this office are scammers. First, they sold me OnePlus Nord N10 for $600 DOLLARS and gave me a tablet as a present that I didnt asked for and it is very slow and laggy, and I HAD TO PAY FOR IT $15 DOLLARS EVERY MONTH. Then I checked the price of this phone and it was $300, I called to them to take a detailed receipt, they said it was $300 for phone, $150 for new line and plan, other part are taxes and case and glass that I didn't asked for and I DIDN'T GET IT ANYWAY, they newer gave it to me.Maybe I had to check all of that, but I had to get my phone ASAP and I didnt had time to check everything so I just trusted to them. Unfortunately they decided to get as much money as they can from me.Other part: I called month ago to remove the plan from my tablet since I dont use it. They said they removed it, and what do you think I see next month? I have to pay $15 for nothing again.Horrible service, horrible people trying to look nice, I wish I change my provider ASAP but metro have their phones locked for 6 months so you cant run away from them.In addition to that, they written down my name wrong with two letters in last name instead of one. Because they dont care.
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October 2021 by Ran D.
This store keeps sending mail and ads to my address. I have been trying to remove my address from their mailing list. The store phone number 718-674-6920 doesn't work and is "out of business". What kind of store doesn't have a working phone number?! I called the The Metro by T-Mobile customer service phone number 888-863-8768 several times and they were no help either which is ridiculous. I'm not a customer and after this, I never will be. Stop sending me mail!!
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September 2020 by LT Crosvy
I am giving 1 star and I think is to much because the guy who was working there don’t know anything about the job this my second time going there and same person
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July 2019 by Arthur Adam
Very rude lady.
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June 2019 by Info Info
PLEASE STAY AWAY FROM THIS STORE!!!
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May 2019 by gti189
Didn't catch her name but you will recognize her because she always has ear buds in and is FaceTiming someone when you are trying to do business with her. Unprofessional and losing money for the store. Went in 2 weeks ago wanting to buy an iPhone 6 or 7 for my mother for mother's day. She told me they are not is stock “BUT WE WILL HAVE A LOT IN STOCK AS MOTHERSDAY APPROACHES COME BACK THEN.†I come back 2 days before mother day ready to walk out with a phone and new line on my family plan. She tells me they do NOT carry the phones but can order one and will have it after mother's day....
