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December 2023 by Elle W
Extremely upset!!! Made reservation online, received confirmation email but when we went to check in, there was no front desk only security guard by the door. He stated hotel is being used as a shelter. No other hotels available in area. Had to get back on train and head home as there were no other options other than $1k a night elsewhere.
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September 2023 by Protiv Putina
In this shelter work people who steal mail, very unpleasant to former residents, a man named Ralph behaves just terrible, do not trust the workers of this shelter your mail and in general any of your documents! And remember, if you are a refugee and you live in this shelter, they all hate you, but smile at you nicely!
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August 2023 by Ewan Talbot
Room was plenty big. Bed was very comfortable. Hubby and i liked the dim light in the bathroom instead of leaving the light on.
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June 2023 by Wall Street Wolf
Very clean rooms and near by everything. I love the interior design and most importantly room is very clean ????
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May 2023 by riko suave
Not open to the public
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February 2023 by alejandro lazo
A very cozy place
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January 2023 by Grandpa Robert
Horrible stay, made reservation with hotel n asked to please make sure my room wasn’t near elevators n by street side n they ignore my request instead they had right next to both then right below my room n next door people smoking weed all night long the smell of weed coming through the heat vent n making noise til 6 am, I had asked to be moved but they lied n said they were sold out so I went on they site n seen 4 rooms still available also asked for 2 extra pillows because the pillows r so thin n they couldn’t even handle that request, so if ur looking for hotel not to get sleep n wanna smell weed all nite long then book this hotel. The price was high as well as everyone in hotel, never again will I stay there.
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January 2023 by Mike Trahan
I "stayed" here a few times with my then gal pal. we were all through the building like a pair of kids. The staff was nice to us though ..the breakfast is definitely one of the best in the area.
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January 2023 by Robert Hold
The stay is great, parking... nonexistent, have to use either a garage or one of the very few places on the street without a meter. Book this place if only you intend on using a taxi or public transportation.
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January 2023 by Pinaki Ryan
I would rate it as zero if I could. Very bad customer service by the General Manager. I had a unique situation where the company travel website didn't complete the booking on my end but the hotel would not reverse charges for a night I never stayed. They charged me the full night's rate and marked me as no show. After explaining the situation, they did nothing about it.
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January 2023 by Mara Sifuentes
great hotel. close to the metro. They don't clean the rooms, they just change the towels. breakfast is more complimentary with orange juice, coffee, tea, yogurt, muffin
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January 2023 by Al
I have stayed here several times before due to the convenience of the nearby subway and relatively low price. However my last visit has not been as good as the previous ones. Do note that the hotel is located in an industrial area and right next door to a women's shelter. There doesn't seem to be a problem with the shelter except it might get a little noisy during some hours of the night (though not late night).The rooms are pretty nice, but there is no fridge or microwave. There is a microwave in the lobby though. During my current stay the shower's water pressure was weak and took a while for the water to heat up and even then it wasn't as warm as I wanted. The receptionist was a bit abrupt and rude. At first she gave us the same room as the guest that was checking in before us. We were shocked and surprised when we opened the door to find someone else already occupying the room. Apologies to that poor other guest! Huge mistake! After that incident I won't be coming here anymore.
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January 2023 by gal melcer
Great hotelClose to full lines of metro trains
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January 2023 by Kayla
Solid, clean place. I was surprised that not much noise from outside gets in, considering how close the hotel is to the train (very convenient for taking the N/W). However, noise between rooms does travel. Wasn’t too bad.The room was nice, nicely done sheets, plenty of towels, nice little closet and coffee maker. No microwave or mini-fridge, which was a bummer.The morning breakfast is pretty pitiful: coffee, tea, boxed orange juice, plastic fruit cups, yogurt.Service is kind and responsive, but mask wearing was spotty even though the front door says “you must wear a mask to enter.”However, all that said, it’s a very affordable place to stay and is solid for the price.
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January 2023 by Jaime HONDA REPUESTOS ECUADOR
We stayed from February 8 to 14, 2022, during the 6 nights they did not clean the room, on the second day I asked for it and they told me that they do cleaning from the 3rd night, even so they never did it, we had to spend 6 nights with the room in the same
