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November 2022 by Sydney Wang
This is my first time using the service of Nicent. The overall experience is awesome and easy to follow. I have Agent Carter with me. Carter is kind and informative, he always replied my questions patiently and detailedly. I received my packages pretty soon after I settled down in Taiwan. Although the boxes had some damage due to the rainstorm, my items were all fine. I would recommend everyone who needs to move back to Taiwan to use Nicent’s service!
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November 2022 by Jessica
Nicent really made the process of moving across half of the globe a lot easier. Angela was super helpful and patient with all of my injuries and situations, including accommodating my travel plans, FedEx not showing up at the time promised, and some last-minute packing problems. She was really responsive and made sure the communication was clear and transparent. Really appreciate their help with moving!
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November 2022 by Linda Yang
On April 15, my packages were picked up by FedEx through Nicent Global Logistics. They surely made your moving to your country a pleasant experience, pretty much like a group of people having your back. Strongly recommend, their prompt service and their helpful and informative staff.*P.S 4/25 packages safely arrived to the destination.
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November 2022 by Vivian Chih
This is my first time working with Nicent to ship my packages back home by air. The representative was very responsible and communicative! When Fedex missed a scheduled pickup, the staff was helpful and my packages were picked up on time after the reschedule.
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November 2022 by Simon Liao
Highly recommend for people who want to move their stuffs back to Taiwan. The staffs provide detailed step by step instructions and they are all very nice and patient.
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November 2021 by Wan-Chun Tseng
I have been using their service for shipping my gifts back to Taiwan. They are very responsive and the cost are fairly reasonable. Highly recommended!
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November 2021 by joanne7723
5 star for my agent Victor, he was really helpful and patiently provided clear step-by-step instructions and and took care of all the details. Highly recommend!
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November 2021 by Tiffany S. Hsu
First time using International air shipping and had a great experience with Nicent. They made the shipping process fairly seamless and easy. They assign an agent to walk you through each step, which was super helpful. Victor has been a great help throughout the process and been extremely patient with all of my questions.My packages arrived a week after I arrive in Taiwan since the weather in New York wasn't ideal (usually it takes only 3-4 business day) but I'm so happy and relieved to see all the boxes were intact. Highly recommend Nicent if you need shipping service!
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November 2021 by Nai-Hua Chen
I was in a semi-urgent need for oversea moving service (from New York to Taiwan, from packing, getting a quote, to shipping within a week), and I am glad that I found Nicent Logistics. The staff was very responsive and provided clear direction to me so everything went smoothly even though this was my first time doing it.Nicent provides shipment by air with reasonable price and speedy services. They made good connection with Fedex so things are mostly taken care of. It took only 3 days for my packages to arrive in Taiwan and another 3 days to my place after custom clearance. I think it totally worth the value.I definitely recommend Nicent to anyone who is looking for the same or similar services! If there is future need I will look for them again.
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November 2021 by Shandy Tsai
Communication is clear and concise. The instruction is easy to follow.I followed the process, filled out the forms, printed the labels, and waited for Fedex to pick up my packages.Whenever I have questions, the logistics specialist, Nick, is very responsive via email and phone.If you're planning to ship packages back home, I'd recommend Nicent global logistics.
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November 2021 by sonia
The service staff, Angela, is really nice and kind and patient for me.My package have delivery in completely and on time.The most importantly, the price of NICENT is really a good deal of their service!!
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November 2021 by Shih-Kai Chiu
The overall experience is very nice. I was happy to work with Victor who always responded swiftly with answers to my questions. It took about a week for my luggage to arrive in Taiwan. That was very fast! The boxes were intact and none of them were lost. The price is very affordable comparing to other services. 5 stars.
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November 2021 by Yei-Chen Lai
I used their service to send our package back to Taiwan. The overall service was great to me. The information is quite straightforward, and they promptly respond to any questions I have during the packing and shipping. It was a great experience to work with them, and I would like to use their service in the future need.
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November 2021 by Joyce Su
Highly recommend Nicent’s moving home service! They provide clear step-by-step instructions, guiding you through all the how-to’s of the whole process. From filling out the forms to going through customs, they thought of everything and took care of all the details.I received my packages two days after I returned to my country, which is so much faster than what I had expected. I had a really pleasant experience working with Nicent. They are well organized and I’m saying this in much relief and gratitude. Nicent honestly made a hectic task such as moving way more tolerable and stress-free. So if you’re considering moving home during covid, don’t hesitate to reach out to Nicent! They won’t disappoint!Btw, my agent Angela is professional, communicative, and patient. Highly highly recommend!
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November 2021 by Ting-wei Chiu
I used Nicent to ship my packages from NY back to Taiwan.It was overall a really positive experience!My agent, Carter, is very communicative and patient with all of my questions. They have charts and diagram to help customers understanding the process which was clear and helpful.Basically all you have to do is to open an account with Nicent, pack your stuff, figure out how many boxes you have, fill out some forms, print out Fedex labels provided by Nicent, schedule a pick up and you are 90% there.All of my boxes arrived safe and sound and it arrived just a few days after getting back to Taiwan.It was a pretty seamless process and they made moving internationally fairly easy.I'm glad I chose to air freight my stuff instead of shipping cargo. The few cargo companies that I got in contact with are usually pretty unresponsive and not helpful in answering any of my questions There are also a lot of restrictions as to what could be shipped via cargo (stuff like cosmetics, fragile items... etc) . The biggest problem for me was the super long lead time with no tracking information available at all.I might be paying just a bit more than shipping cargo with no restriction (be sides weight limit) and got all of my items within a few days.Highly recommended shipping with Nicent!
