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December 2023 by Miri A.
I had an urgent brake repair that needed to be done. Stephanie kindly took me in although being a last minute drop-in. She explained everything to me thoroughly and the mechanic who worked on my car also took his time to show me where the issues were. The bill was very transparent and straightforward without any surprise charges. I would definitely go back and also recommend to others who need a reliable and trustworthy service. Thank you Stephanie!
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November 2023 by Nolan C.
Steinway Auto Repair is a quality local auto shop. I got my oil change and belt replacements done here. The process of dropping off the car in the morning, getting the call back to pick it up, and pick up and payment were extremely smooth. They did exactly what was needed on the car (inspect + quote me for replacement, then replace if agreed) and for a reasonable price. Thank you Nick and team, I'll be back for any other auto mechanic needs I have.
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August 2023 by Peggy R.
This place was just terrific. Diagnosed the problem, fixed it efficiently -- very friendly, competent, and easy to deal with. While I was waiting, I saw a guy come in with a complicated problem, requiring the order of a hard-to-get part. They explained to him very patiently what was needed and how long it would take to get the part and do the repair. I could see they were being perfectly honest with him. Though my car's problem was a simple fix, it was good to see how they dealt with a complicated case. Great neighborhood shop! Highest recommendation.
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May 2023 by Devin W.
I had the best experience here. I needed to get my car inspected last minute and they not only got me an appointment but let me drop my car off the night before way before my appointment time. I was especially impressed by the employee Stephanie. She was kind, considerate, helpful, and really made my day. She is fabulous.Thank you
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June 2022 by Katie N.
Came here for my inspection a few months ago and was told I needed a lot of immediate repairs (totaling around $1000). I ended up taking my car to another shop for a second opinion where I was told a lot of those repairs weren't necessary, and certainly weren't as urgent as they were made to be.
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May 2022 by Kourosh Jafari
They changed brake pads and rotors for me. Their price was better than others and their service was excellent. They also fixed a problem related to the suspension system. They seemed to be very honest and did not push me to unnecessary repairs. I highly recommend them.Service: Brakes
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March 2022 by Chris St. James
I love this place! I haven’t brought either of my vehicles to another shop since I found them. I brought my car in for an oil change and inspection recently and they immediately said “this won’t pass. There’s something wrong with the rotors.” So they put it up on the lift and took a look and it’s a good thing they did. My front and rear shocks were practically falling off and the front steering arms were both broken. They saved me, my wife, and baby from possibly being involved in an accident due to worn out parts. They also pointed out that the air conditioning work my wife had done last summer was faulty because the a/c was leaking Freon. The shop stayed in contact with me throughout the repair to let me know when it would be finished. They charged me a perfectly fair price for having to reconstruct the front of the car and now the car drives better than it did when it was new. I would highly suggest this shop to anyone in Queens or the surrounding area if you need any kind of work done on your vehicle. They are quick and thorough workers, honest, and an absolute pleasure to do business with. They are way better than most of the big name auto shops I have used in the past. That’s why I have been going to them for so many years. They’re just awesome!Services: Steering & suspension repair
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February 2022 by Mihai Radu
seriousness, kindness, willing to find quick solutions, clear documents, transparency!
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February 2022 by Aaron M.
Came in because I thought my car was dying. The car sounded like it was going to crumple every time I went over the smallest bump. I brought the car in, expecting the worst, and Nick and his team were able to fix it by disassembling and reassembling something that got misaligned. Because of their honesty, I walked away with a really light bill and a car that feels good as new. Highly recommend.
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January 2022 by vaso p.
The best of the best. These guys know exactly what they're doing & are very honest. I came in with my Wrangler thinking I destroyed something on the undercarriage after hitting a large rock-- was expecting to have thousands in damages to which they quickly were able to identify as a minor issue and fix for me on the spot. Not a lot of mechanics out there like them left.
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August 2021 by Camila Garcia
Great service,thank you
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July 2021 by Arif K.
That place is scam and lie specially Nick! After I saw good reviews I went repair my car A/C. Nick told me he will recharge the A/C and clean the filter first and if doesn't solve issue then check the compressor. It will cost you around $120. Later nick call me and told me issue is compressor and your bill is $129 but I need to change compressor, I decided to change compressor later and paid $144 including tax . Soon i tuned on A/C it smells bad. I asked him why filter didn't cleaned and and didn't recharged A/C I paid for that ?? He said with attitude it is Mercedese car and he didn't do anything just diagnosed it. I asked what compressor I need he doesn't know that either Nick is a liar scam with bad attitude. I paid for the things which he never done. That place has fake reviews. Usually mechanics scam you little bit but this is next level. No one should go there ever. My first and last experience
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July 2021 by Andrew M.
Responsive and got the job done quickly with no surprises. Would recommend to others for future work.
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June 2021 by Saad S.
Best auto repair shop in area- trustworthy guys that only do what is necessary for the vehicle
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June 2021 by Alex B.
So helpful and reasonable. Been here several times. They even replaced my wiper blades on top of the repairs without mentioning or charging.
