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February 2023 by Nelson Jimenez
One of many locations in run
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February 2023 by María Antonieta Arias
The location is good, good cost/benefit. The reception is good, you have the option to leave your suitcases if it is not yet your check-in time. The rooms are large and have amenities such as a refrigerator, microwave, jacuzzi and separate shower. Unfortunately, some of those appliances were dirty and looked poorly maintained. The entire room has carpet and had a strange smell, possibly damp.December 2021.
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February 2023 by TV Galaxy
Perfect hotel to stay very near to metro station and to Manhatan!!!!
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November 2022 by Megan Thoren
WORST EXPERIENCE EVEROur booking was not as advertised. There was no free breakfast, which was one of the main reasons we chose this hotel in the first place to make our stay easier. They also advertise a gym which is not open. The air-conditioning in our room did not seem to work properly, and we had no controls for it. The bathroom light would come on randomly through the night and the toilet would randomly flush.Worse yet, we had approx $1000 worth of items stolen from our room. We first realised the items were missing about 3:30am Friday morning 20th May. We were up early for a tour we had booked to Washington. We Alerted reception to the incident immediately, but couldn't stay long as we would have missed the tour. So we asked them to look into it and we would be back that evening. Upon return that evening, they had not even begun trying to look into the issue. and we were simply told that no-one had been in our room as there were no housekeeping services. The staff were not at all sympathetic. Eventually they told us the would try and get the key to the cameras. and to come back in half an hour. Upon returning we were told that they now wouldn't do anything until the morning and we should just call 911. The police came about 12:30 am Saturday morning and we made our report. We checked out that morning and didn't receive so much as an apology,Extremely disappointed with the stay here and how we were treated. I can honestly stay this was the worst hotel experience of my life and I will absolutely be telling everyone i can to not stay here.
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October 2022 by John Smith
This place is no longer a hotel, it is a homeless shelter. I arrived two weeks ago to find that all reservations had been cancelled and i needed to arrange another place to stay.The hotel didn't even send me an email to tell me my reservation had been cancelled. They still have not paid back the money i had paid in advance.This was the most dismal and unprofessional display i've seen from any hotel anywhere in the world.Do not book here under any circumstances.
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September 2022 by Dushyant Pathak
This hotel is no longer hotel...its an homeless shelter ..they screw me up ending my reservation ..i have to pay extra $1400 to stay in NYC....they ruined my entire trip and budget, the owner is indian bold guy and he is greedy. Never suggest to go there another hotel as they tried to send me at Royal Stay hotel there is lots of cockroach's in rooms ...lady in the morning have no sense to talk all the time on the phone. Worst hotels in NYC they have.
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September 2022 by Maggie Rhodes
On July 31 we booked a stay for this last weekend.. We had no communication from the hotel that anything had changed. When we go to check in they tell us they're no longer accepting reservations (What???) but we could go to the hotel 2 blocks up the road and would be accommodated there. We go to the hotel they directed us to and had to prove our reservation because they had zero communication with Queens County Inn and Suites. It was a mess and the other hotel was NOT something we would have booked. DO NOT ATTEMPT TO BOOK HERE. They are now a shelter.Edit: I see your response - did that come from a bot? How does your answer even make sense?
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September 2022 by Kuan-Chuan Peng
Please AVOID BOOKING THIS HOTEL because it DOES NOT EXIST ANYMORE.When I arrived the hotel at late night on 8/26/2022, the guard of the hotel building told me that the hotel has been sold as a shelter, so the hotel doesn't exist anymore. Therefore, I had to find an alternative hotel to stay during midnight, while standing outside the hotel building (obviously the guard didn't allow me to check in).I also contacted Agoda at that time (I booked this hotel through Agoda), but Agoda customer service didn't even know that this hotel doesn't exist anymore, so I had to find an alternative hotel on my own at 1am. Either the hotel didn't inform the hotel booking agent or the hotel booking agent didn't inform the customer (both are unacceptable). I decide to share my experience such that hopefully no more people will fall victim to this hotel scams anymore.
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September 2022 by Jeff Pellman
Great price and location. Close to the train. They were friendly at the desk. The room was a good size too. The room didn't seem very clean, the carpet was stained, it looked like mold in the shower. A good deal if you don't plan on spending a lot of time in the room.
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September 2022 by Kelly Smith
The place was exactly what I expected for under $100 a night in New York. Nothing wrong with that. Spent 3 nights no problem. Was it a little run down and rough. Sure. As long as the bed was clean when I got there and it was so I was happy and so was my partner. It's located right next to major subway lines so I could get anywhere fast. Location was what took the cake. Idk what these bad reviews expected for $77 a night lol. I thought it was a great deal
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August 2022 by Jonathan S.
This place has BED BUGS and is a homeless shelter!! There's a pervert Indian guy who works in the front desk who likes to enter peoples rooms without knocking, no breakfast, no microwave, stains on sheets and floors HORRIBLE not worth the price stay away!!
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August 2022 by Bert (neverstopbert)
Located in a place where it’s easy to access transportation, and that’s about it. The room we got was ok. For the price paid, the wear and tear on some of the things in the room like the toilet, tub, and carpet was too much. Would not recommend staying because I believe you can find a bit before for the price you pay here, but if you want a place just to lay your head and get straight to business without any of the glamor, this is it.
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August 2022 by Amanda Paula
This was the worst hotel I’ve ever stayed in. The bathroom sink was dirty, there wasn’t a shower curtain in the shower, the AC barely worked and to top it off the carpet was stained with God knows what. The smoke alarm was also missing from the room which not only is illegal but is grossly unsafe. To top it off the front desk staff were unwelcoming and dismissive, which really isn’t great customer service. Really unsettling for LIC. Also, not worth the price of $150+ per night. What an absolute joke.
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August 2022 by Beep Boop The Jilbabi
One room was 200 dollars. The lobby staff were friendly and answered all questions. The hotel is near the metro and downtown. It also has a great view from the top floors. It has a nice bathroom, mirror, deskchair and table. But the TV was broken, the aircon was dusty, our set of drawers were half broken, the ceiling was so damaged, the wooden planks were visible. The windows were also really dirty with water marks. There is no parking around the hotel either for guests. The carpet in the rooms are soooo dirty, that if you put your bare feet on it, it will turn black with dust and dirt. So I will give it 2 stars because of all these reasons.
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July 2022 by Richard Blessing
Rooms are ok for the price. Good location. No remote for the TV. Bed sheets had stains on it. Pillows are super small, for like a child. Front end staff barley talked, just took money and gave us keys. Kinda odd. Not to mention no breakfast, the website clearly states breakfast. I was told they took that away three years ago. Hmmm ?.. I think it’s a gimmick to get you in.
