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September 2023 by Nabila Islam
Poor customer service. There is an art to speaking to customers. With proper training managers and associates approach customers a certain way. I should know as I have been working in retail for 2 years now. Anyways I went back to exchange pajamas that I bought a few days ago that didn’t fit. I didn’t realized that I could not exchange pajamas. When I went back for the exchange if I was simply told about this policy I would have left. Instead of talking politely the person at the register had an aggressive tone from the start even before I could speak. She said she explained this to me when I made the purchase when I can clearly remember it wasn’t her as the girl who helped me before was much younger and nicer. Anyways she went on to explain they don’t manufacture the clothes etc. I wasn’t allowed to speak and she was giving me a lecture for no reason.On top of it she said she will make an exception and will exchange my product. However; the attitude was like she was doing me a huge favor (me the paying customer). The way she was taking off the sensors and tags with aggression and her angry expression. Anyways I recently became a loyal customer of Rainbow, but now I know not to come here again!
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March 2023 by Toxic “love you” Toni
This mall needs a directory... I ran around for a whole hour looking for a store that don't exist y'all need to fix this because you'll lose customers we cannot find the stores that we're looking for fix the directory
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January 2023 by Mariana Mercedes
(Translated by Google) Rainbow shops, a very good store, the staff is very attentive, they know what a customer is, I really liked this store, they have very good prices, they have clothes, glasses, accessories, and accessories for cell phones, shoes, sandals, handbags, visors, you find what you are looking for(Original)Rainbow shops, mu buena tienda el personal es muy atento, estos saben lo que es un cliente, me gusto mucho esta tienda, tienen buenos muy buen precios, tienen ropas, lentes accesorios y accesorios Para celulares, zapatos, sandalias, carteras, viceras, encuentras lo que buscas ????????
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November 2022 by Paulie 305
My last review was removed so I am making this one. Last year my experience at the queens center store, there is a older pathetic Spanish manager, blonde with glasses who went back and forth with me over giving me a larger plastic bag, even after I made a purchase here. She squeezed the large item I purchased into the smallest bag possible in an attempt to not give me a large bag. I tell you the idiocyShe refused to give me a large shopping bag out of spite after she seen my other shopping bag rip in half. Lady is making low pay and wants to fight over a plastic bag, is it so serious lady?When I asked for her name so I can make a complaint about her she refused and even told her workers not to tell me her name. She even called security on me over a plastic bag! I think I’m entitled to a shopping bag after I make a purchase lolThis lady is pathetic and immature. If she is still there and working she needs to be fired! And work maybe as a janitor because that’s what she looks like and won’t have to deal with customers with her nastyness
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October 2022 by Ivelisse Villanueva
The clothes look old not worth the money sorry?
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October 2022 by Anita J.
My last review was removed so I am making this one. There is a older Spanish manager, blonde with glasses who went back and forth with me over giving me a larger plastic bag, even after I made a purchase here. She refused to give me a large shopping bag out of spite after she seen my other shopping bag rip in half. This lady is evil and immature. If she is still there and working she needs to be fired!
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October 2022 by Liz Mos
THERE ARE NOT FITTING ROOM!!! There aren’t any space to walk and see the clothes!!! I asked why there is not a fitting room and they just said: “Those are company policies and all the rainbow are like that”.You can't even try on jackets or coats over your clothes. The employees tell you not to do it! A store that doesn't have a fitting room shouldn't be in the mall.
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October 2022 by Pam C
They were very nice, better than forever 21! Get your cute things from here!
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August 2022 by Wys Myb
They were very nice, better than forever 21! Get your cute things from here!
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July 2022 by maria lorena quemba lopez
(Translated by Google) Cheap clothes. At a good price-quality.There are clothes and shoes of all kinds. The shoes did not work out so well for me. You have to look for clothes well and know how to choose.(Original)Ropa economica. A buen precio-calidad.Hay ropa y zapatos de todo tipo. Los zapatos si no me salieron tan bien. La ropa hay que buscar bien y saber escoger.