Astound Broadband powered by RCN connects customers to services with award-winning internet and 24x7 local customer support. The company is powered by passionate local teams dedicated to the community. Multiple reviews highlight exceptional customer service experiences. Representatives are described as very kind, friendly, polite, pleasant, warm-hearted, and exceptionally good. They show expertise, knowledge, guidance, and patience in resolving matters. Staff make every effort to resolve issues, walk customers through steps, help with applications, and set up appointments efficiently. Customers report being very surprised by the service and state they would definitely recommend people switch to Astound Broadband. The service is noted for making sure everything was correct and resolving issues that went beyond regular service.
Pia Leslie provided absolutely outstanding customer service from start to finish. She was professional, knowledgeable, patient, and genuinely cared about making sure everything was handled perfectly.
May 2026
I had the pleasure of speaking to Pia Lesile. I have had several issues over the last couple months that no one was able to resolve. She took the time to listen and was able to rectify all of my issues. Thank you , Pia.
May 2026
Good afternoon, I am giving this representative five stars because that’s my limit. She was amazing. I want to thank Pia for her customer service, listening to my issues and resolving things quickly!
