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October 2024 by Jason Zheng
Worst customer service, this place will be out of business sooner or later
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March 2024 by Natasha Bishun
Staff is helpful but the shelves are ALWAYS empty!!
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March 2024 by Erik Samain
Such slowwww service. My wife had asked for floral Gucci gorgeous because she’s the best. But unfortunately it took about 30 minutes for us to receive this $100 perfume. All the samples are empty and the shelves are so barren I thought it was closing down, very shocking.
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February 2024 by Haine Otomiya
The stock on many items are low and the testers are definitely dirty as some other reviewers have pointed out. However, the lady that assisted me was so kind and helpful! Very polite and treated me very well all the way through. Obviously won't be the best sephora you'll get the chance to visit but with the nice staff, it certainly won't be the worst either.
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January 2024 by Joanne Marie
Worst Sephora I have ever been to. Filthy dirty. Testers missing or dirty. Have no stock or displays at all. Staff was rude to me and other customers. Sephora should close this location. Worst ever Sephora experience
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January 2024 by Alecia R
Clean and easy to navigate. The associate was knowledgeable and pleasant.
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December 2023 by Wanda M.
Excellent Customer Service and friendly associates . Found what I needed and more. Nice to see the store is still open.
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December 2023 by Nicholai T.
K Mart was better! It also had a Little Cesar's inside. What a commercial hub it was for the Fresh Meadows neighborhood. Make it a Target...
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December 2023 by Den Divinagracia
i went to pick up a couple things and the girl with the purple hair was so helpful!! she was so sweet and i even asked her for her product recommendations and she was so patient. they seem understaffed which would explain the store kinda messy tho
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September 2023 by senjuti das trina
Terrible customer service. Takes forever to pick up the call and puts me on hold on purpose
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September 2023 by Wenli Yu
The WORST customer service I’ve ever had with Sephora! I was there for a return. The lady asked me so many questions with a bad attitude.
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August 2023 by Jahnavi U.
My husband and I did some shopping at this store. It's been years since I've stepped in a Kohl's. This place is big with multiple floors for women, men and children's attire. We bought casual/ informal button shirts and khaki shorts for my husband as well as a story book for children. There is a wide selection for everyone and the prices were reasonable. The sales clerk told us if we opened up a Kohl's card that day we would get additional 30% off but we opted out. We don't have a Kohl's by us. However, it's good information to know if we shop here again. What I didn't like was that they didn't have multiple locations to check out your items. You had to check out your items on the main level. I think that's unique to their stores. They also need to put more visible signs for fitting rooms because it was hard to find the one.
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June 2023 by Svetlana Kanevskaya
They have terrible selection, the return policy is 60 days, but they still couldn’t make a return on my order.
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April 2023 by Jacqueline G.
Short and sweet: small selection all around, escalators out of service, quite a few out of stocks in makeup/perfume departments. Best thing about it is that they accept Amazon returns. Make sure you watch them though while scanning and get your receipt for everything. One time they didn't scan an item i was returning and i only found out when Amazon didn't receive it.
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March 2023 by NYC Traveler
I shopped at Kohl's when there's a sale.