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January 2026 by Rodrigo
Jua went above and beyond to help me, I was very pleased and all of my issues were solved in a timely manner! Will be recommending
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January 2026 by Paul Park
Excellent customer service, staff really went above and beyond considering the line and staffing they had.
However, lots of system glitches for people's accounts. This can't be done or ordered because of the system today. This is a corporate issue, but was exhausting to hear over and over again.
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November 2025 by Fernando Fernandez
Disgusting, no one is in the same page with the customers.
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September 2025 by H Camacho
Sign in, get called, state what you are there for, get served and out the door. Was pretty quick.
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September 2025 by rinzin sherpa
Their services were improved and fast service this time
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August 2025 by erika hidalgo
Horrible customer service, I wanted to solve a billing issue and the agent was not concerned at all with what I was saying he immediately asked who my cellphone carrier was and wanted to add services to my account and since I said I didn't need any he got upset wrote a number and told me to go home and call that number. If people don't like working with clients they should give the opportunity to those who really want to work.
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August 2025 by grace nespoli
Great service and explanation for 2 issues. Stephano did great job - took his time to explain and assist me. All done efficiently and answered all questions.
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July 2025 by Pauline DeMairo
The Jackson Heights Spectrum store provides excellent service in my experience. Sometimes you have to wait but it is worth it.
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July 2025 by Business 24hours
Service. So. So slow
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July 2025 by Nikk R Long
AFTER MOVING FROM A NEW NEIGHBORHOOD I THE SERVICE PROVDER sent my daughter mind we are the only Africans Americans in the area there no one other than us . So the only Black female was extremely rude to my child. Mocking her name as if... although the manager tried but her attitude and audacity was prevalent.. And continued to low key mock us until the manger said clock out go home.
As a former employee that could've never been the standard of customer service
JACKSON HEIGHTS QUEENS
82 ST ON THE 7 TRAIN
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June 2025 by Papi polanco
Very negative they should not work with people
Look like they’re not want to be there
No MAs
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May 2025 by Don Robski
This place is ridiculous. Customer service sucks here came to dropped off a modem & router and waited for 40 minutes the have 6 registers and only 3 customer service representative the could've make 1 line for return items and the other 2 for something else this is dumb
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May 2025 by jerry zavala
Slow service
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April 2025 by Zarin Shaima (Zarin shaima)
Bullshit internet service. My wifi is super slow and you guys suddenly just raised the bill amount what the heck. Screw your service crazy greedy people
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April 2025 by Palmo T
We like him so much Stephano he is wonderful explaining excellent men 👍👍👍❤️❤️❤️
