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September 2023 by Carletta S.
This store is something else I don't have nothing to say bad about this store beautiful employees beautiful store clean store I will become in this soon every time I go to Staples they are very very very nice
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June 2023 by Alejandra Silva Geithner
It's a pleasure to share these types of reviews here: I have always liked this location, but the two girls from the printing area are the best of the best. The one yesterday was incredibly helpful, and today's (Neya) is sweet, kind, helpful, and extremely professional in her approach. Take care of these women! Staples did an excellent job choosing these employees for customer service!
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June 2023 by John Rose
*This review is primarily for the printing and shipping services*As a small business owner, Staples has been a key part of making my business successful. The staff here is incredibly helpful and always has my back. From shipping packages to printing signage, this location is incredible. Everyone is polite and willing to go the extra mile to make sure their customers leave happy.
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December 2022 by Mike
Been coming to this Staples for years and everyone there is super friendly, helpful and knowledgeable, notably in the print service department. Whoever is doing the hiring for this location seems to have a knack for spotting great people.
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December 2022 by James
I'm so glad I found this staples in Astoria because they closed my neighborhood staples store on Roosevelt Avenue.I was blown away by the excellent customer service in the print and marketing center! ?Neya was the associate that helped me. She was amazing and provided excellent customer service ?!Neya is the ROCKSTAR that makes Staples look good!
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December 2022 by Carina F.
Came in to get a few things printed/send out some boxes. The two ladies behind the printing desk were sooooo helpful and sweet. Would definite recommend their services
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November 2022 by William H
BEST Copy & Print center around. Neya is the person to go to if you need anything done, truly a professional, knows all ins and outs.
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November 2022 by Kelly duncan
The staff in the print shop are all fantastic. Super friendly and helpful.
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November 2022 by Rehan Rana
Judy at photo copy and print service is one of the best ever help. She has great patience and very helpful.Nosheen at cashier is great . Great patience and excellent customer service.
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April 2022 by Ryan S.
Protip for management: Suggest to staff that they wait until customers are out of earshot before badmouthing them. Today (April 22nd, 2022) I went to pick up some last-minute wedding prints that I used Staples' Simple Print Same Day Service for--this included two 24"x36" posters and some A4 prints. Relatively common stuff--nothing too complex. Print Quality was great-- five stars for print quality!But when I showed up the following occurred1) I witnessed one of my prints being pulled and the two staff laughing about something that had happened. I became anxious, but whatever, right? I see the print, I'm happy.2) I get called to the counter and tell them that I'm here to pick up the prints--one of which was the large 24"x36" they'd been laughing about. It quickly becomes apparent they had lost the second 24"x36" before I arrived, which I assume is why they were laughing. It probably means they gave someone else my print, which means someone else now has a large printout of my seating chart instead of what they actually ordered, but again, whatever-- they can just reprint it.3) As I'm waiting, I hear the staff continue talking loudly--presumably because of the mask, and specifically hear the bleached lemon-lime haired staff operating the center console say "Whatever, I don't give a sh*t about your wedding" to the other staff.I remember being young and angry. I remember having retail jobs and not liking them. But even then, I didn't openly badmouth customers--DIRECTLY IN FRONT OF THE CUSTOMERS. Like, we can hear you. Hold that until I'm at least out of the store.Aside from the staff this store is fine. Just like, know who you're dealing with before you go.
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March 2022 by Gildo S.
Absolutely incredible service from Meghan in the print department. My project turned out perfect from start to finish...
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November 2021 by Rachael Balcanoff
I am constantly Shocked by the level of Grace and Patience that is Consistently maintained by the people, (many of them young women) working at 'Printer/Copy/etc' section of this store. They are Phenomenal and Infinitely kind. This place has been SWAMPED ALL Throughout the pandemic (understandably, as many are working from home and need documents printed i imagine, etc). I've been in off & on throughout, and it is ALWAYS busy. The long lines can feel frustrating if you're in a hurry, but, that's no one's fault. The people here are Very diligent, kind, and on top of their work. It's so strange, I RARELY write reviews but, I went in the other day to print some documents and again, am AMAZED by the GRACE these young ladies have when presented with a Frustrated, Short-Tempered Customer. They are kind kind kind and Good at their work.Also dude, the managers here, so nice.
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November 2021 by Gabby Silver
Brandon worked on my printing needs - I came in with a doozy of a request and right away he was professional, warm, and easy to get my portfolio printed!**update- I got a job from giving that resume Brandon printed!**update 11/6/21 - came back and had great service yet again!
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October 2021 by Margo A.
Visited this location today. Manager was very professional and quickly solve my issue . Visit this store .Satisfaction Guaranteed!!!!! Great customer service.
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May 2021 by Ugo M.
Very bad service today I was going there to do all my grafic and design Plus ups mailing service They changed employees , very rude and i feel little racist Made a big deal forma sample request The employee told me to go get the manager and complain bc i asked a question I spend thousand of dollars , i own a business around the corner I will bring my business somewhere else a list no in this location anymore
