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January 2024 by Jamrock Krazee Rasta
Went to this branch to open a business account because we relocated to this state. The lady told us bluntly TD wouldn't open an account for us because the business was registered in another state. I tried to explain to her that you can open your business in any state and get a bank account in another as long as you can prove you are actually doing business there. Of course being clueless, and rude she couldn't understand any of this. Shanique, you are a diservice to small business like us and a liability to your bank.
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January 2024 by Shawon bulbul
I need change like penne rolls he told me I can give you 1 to 2 dollar penny rolls coz I have personal checking accounts. I need I drive Uber I work w2 also I want justice for that guy. And very bad people working there they don’t care customer . They just working and there cheek . Hi Td bank man did you here me
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January 2024 by Pratema Manoo
I must say after visiting many TD Bank locations, this is the best location I have been to. Everyone was very polite and their customer service was Excellent. I’ve dealt with a customer service agent by the name of Amy, she was very helpful and made sure she assisted me in everything I needed. Best location!!!
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January 2024 by Tati lusi Sanchez v
The truth is, the bank is very good, I like it, but the bad thing is that it takes a long time to deposit the check in the ATM, 6 days in retention, depending on what to verify, and in the end I call the system, according to what they told me, if the account is new, it's been a month since I have the account and it comes back with the same thing and it is a business day since it is deposited on serious weekends. From Monday as pending to the next day
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January 2024 by diana skripko
The worst bank service in my life. Came in for an emergency banking need, to send a wire transfer which was urgent. Was given a number, 11 people ahead of me no matter the issue, urgent or not. I waited over an hr. The staff has no sense of urgency, regard for time, or EMPATHY. Everyone is on island time. It hard to call this a bank, more like a village bazaar, everyone and their extended family is there just chillin on all the chairs, while other customers can’t find a seat. When I asked if someone could help me to do a money order bc it was very time sensitive, I was told that, no sorry. To do a quick money order shouldn’t be same customer service line as people who have all kinds of issues with their accounts, and take 45+ minutes min. to settle their issues. After an hour of waiting on my lunch break, my urgent matter failed through and I lost many thousands just bc my bank couldn’t do a bank transfer in timely manner. This shouldn’t be called banking. When ppl come to bank, the institution should anticipate that ppl may have urgent banking matters that need quick solution during business hours, not “I’ll get to you when I can”. No one cares! Thank TD for screwing it all up for me , you never seem to surprise me how ridiculous this bank is.
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January 2024 by Nafis Khan
One of the most ridiculous, in appropriate, low experienced, low class, Rude branch I have ever been in my life.Imagine you went for a one credit card payment from you checking account and then an uneducated associate pays all of the balance payment from your savings account not the checking account, addition to that pays for 2 credit card simultaneously without even letting you know.I would highly recommend to avoid this Branch. Never going back for sure.
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December 2023 by Alex lewis
Worst bank is AmericaHad my account for two months and paid so for $56Wish I could give them zero stars
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December 2023 by Shah Mohammad Azim
Very bad customer service. Assistant Manager attitude is bad he is not supposed to hold this position. He acts careless. I filled complaint against him.
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November 2023 by Nylah Chanel
I can’t even come here for simple things like getting new card or putting money in my card. There’s always an issue when I come here.
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November 2023 by Jason Rodriguez
I don’t like this, BANK I feel like I was gonna rush. I feel like I’m gonna stay with Wells Fargo.
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November 2023 by Simone R.
I went into TDBank to change my ATM card. I make a deposit I sign in and asked to sit and wait for my name to be called the supervisor came to me with an attitude. Can I help you I am here to make a deposit and change my card. She rudely asked me to walk over here with her. I can do it over here, she took my ATM card, close it and bent it into 2 pieces looked at me and told me that she cannot reprint me another card. I have no idea what I did wrong to be treated like that but I felt disrespected. She's extremely rude and unprofessional. Don't know how to speak to people , I will never go back to the TD Bank ever again
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October 2023 by Navjot Sepla
I wish I can give 0 zero star, really really bad service please don’t waste your time, don’t ever go there, staff is not cooperative at all, nobody is professional 0 Zero
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September 2023 by Abu Lipu
I wait in TD Bank in line 2 hours before that I asked manager I want to pick up some check he tell me you have to be wait in line I wait then tell me they not giving check in that branch, so why didn’t tell me before what are stupid people working right there ….!
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July 2023 by Chenai Brown
Heyyyy I been down with TD for almost 10 years and let me tell you I never had a more pleasure then working with Anton he was amazing and he mad me feel so comfortable anyssssss I appreciate you so much and I’m gonna stay with TD forever
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July 2023 by Brian Alvarez
Most staff are clueless and rude. This branch is not convenient at all. They contact B&M towing/Bande Automotive to tow your car while you are inside the branch. The manager gets a commission from the towing company for every car they tow (steal). Complete road pirates. I’m not the only person this happened to. Beware of coming to this bank. If you do, I recommend parking outside on Hillside Ave so they don’t steal your car.
