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December 2023 by Sam Chiu
Noor and Ricky are extremely helpful and amazing. They’re detailed in their work and always make sure everything is done right. Great customer service here and I would come back again and again
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December 2023 by Manmeet cheema
I had an excellent experience at the UPS store, especially with employees Noor and Laurie. Their service for Amazon returns and faxing was exceptional. They were efficient, helpful, and made the process seamless. I appreciate their professionalism and would highly recommend this UPS store for these services.
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December 2023 by Monica Rhee
I always go here for my returns. All staff are so helpful, friendly, and respectful. A special thank you to Noor and Ricky for your amazing customer service!
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December 2023 by Janice Kwon
My favorite UPS Store!! Love that this location opened, super clean and huge parking lot. Never have to wait as customer service is superb. Shout out to Ricky, Noor, Camila- who are always friendly and goes above and beyond!
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December 2023 by Tom Kang
New ups store in the neighborhood is great. Clean spacious with a decent parking lot. Staff Camila and Noor are friendly. Ricky is on point fast and efficient and his customer service is great.
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November 2023 by W
I've been here many times since this place opened not too long ago.This ups store is backwards. 3 people working but no one knows what they are doing. They state a box I want to return needs to be in another box. Doesn't make sense.Then they tell me that they have to weigh a huge flat box that can't even get on their scale. While the other 2 stare.So the box that they refused to take, another ups store just took it. Do not give this ups business. Go to the ups right down the block on bell blvd.The one picture is from the much better ups on bell blvd, they took my package without any problem.Service is everything and this UPS store won't get my business.Then the owner responds to this review stating they did nothing wrong and they accuse me of giving a fake review to favor another ups store? Honey, I don't care, I just go to where will take my package.1000 5 star reviews. ?Well a 1 star review from me.
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October 2023 by Ms Hula New York
We are on our way for my therapy and we forgot to drop off a package. This UPS was close by the therapy place. We went there the workers so nice Noor took care of us and Camila was on the other machine and Ricky was taking care of boxes. They were very friendly, courteous and accommodating. So we ask them when did this place open because looks pretty new and Noor said it just four months.And we saw the place was busy lots of people coming in.
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October 2023 by MONICA GARDENAL BALDO
Love the new UPS store at Francis Lewis Blvd, in Whitestone. Convenient Parking lot, fast service, no lines, kind employees, the store is super clean and smells so good! Good job!
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October 2023 by Hailey J.
I'm so glad that they opened a UPS store close to my home. The store is conveniently located on Francis Lewis blvd and it also has a few parking spots available in the front. Noor and Ricky were very friendly and assistive when I came to drop off a few packages. Not only is the location convenient, the service is great!
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October 2023 by Esther Kim
Noor, Ricky and Louri are amazing. Always so kind and do their work well. Thankful for my neighborhood UPS workers who are so kind and sweet!
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September 2023 by Ohyeah Itsme
First time at this new UPS store. It is clean, well stocked and the employees are beyond competent. Overall one of the easiest transactions I’ve ever had. I can’t say enough good things. I’ll be back.
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September 2023 by Carmelo Salvaggio
Noir& Ricky were really amazing not only did they help me pack up my items, but they thoroughly explained everything. Definitely coming back every time I need to use UPS.
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September 2023 by Xavier Mar
Very professional customer service. Your employees are very kind. They helped me a lot. They helped me understand how to pack and return my items. The are Laurie, Ricky, and Noor made me feel very welcome. This is by far the best UPS store I have been too. The employee have the place very clean and organized as well. Thank you, please hire more professionals like this crew!! Thank you
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September 2023 by Luna Kawahara
Ricky and Noor were amazing! Great service. Def will come back.
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September 2023 by Maria
It was my first time here for my multiple drop offs today, Ricky Noor Camira provided a great help to me to process everything efficiently. He was able to professionally answer all my questions with big smile. Greatly appreciated his kindness and courtesy. Love this new drop off site too.
