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November 2023 by Ashante J
Literally just called this place. I thought I was callin the location on west 23rd street. The representative was friendly, patient and helped me look up my phone model. Things took a turn when he said "I just want to let u know to fix the flip phone is very pricey. Its like 5 something before taxes". I said I know this is my 2nd time replacing it?and it was 6 something then so it's a little cheaper this time. I don't know what made him feel he need to let me know it was "pricey". I'm not rich but if I need the service, it is what it is. Cleary his pricey is not my pricey, but I'll go to w 23rd street, no problem?
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November 2023 by Veronica Blanco
Christian is great, he explained everything and was able to respond all my questions. So reliable!
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November 2023 by Levando Belcher
Staff was very helpful in explaining the warranty process and how to set up.Staff reach out to me to follow up on if I had a question or concerns
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September 2023 by Sahed Ahmed
Good place to repair. I fixed my pixel 7 pro here. Nice and friendly guy.
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September 2023 by CozO
Great people working there. Got down to my issue right and fixed it within 2 hours. Give these guys a raise lol. Perfect
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September 2023 by Rosa Santiago
They were amazing and so fast fixing my phone. I would most definitely tell everyone about them. I'm super satisfied with their work.
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September 2023 by Erind Bulica
Leo was great. He replaced the screens of 2 phones I brought in, in under 2 hrs. Very friendly and helpful.
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August 2023 by Lynn Ryan
The whole process was so easy. The store clerk was very friendly and helpful and the technician knocked it out within 1 hour. Awesome experience, I am a very happy customer
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July 2023 by LD J
TLDR: Leo & Chris were great. No Qs asked, replaced and refunded my original cracked screen purchase. 5-stars for service. Thank you!I wasn't a fan of the non-OEM iPhone screen replacement part (for me it really hurt my eyes and was causing battery issues) but that was bc I was trying to go the cheap, 3rd party route. Works for some folks but didn't for me.
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July 2023 by Ronald Pace
Service was very kind and professional. The wait time was quoted for a longer time then it really took.
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July 2023 by Etienne Forbes
Adam at the Queens Point location was an incredible service technician! Huge potential. I am a Navy Veteran and work as Human Resources/ Talent Consultant, so I know talent. Adam was attentive, patient, friendly, and an accommodating agent. It's important reward great work!
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July 2023 by Christopher Hamel
I had called uBreakiFix earlier in the day. I described the problem I was having with my PS4. Christian said to bring it in and he'd take care of it. Christian immediately greeted me upon entering the store. I handed him the PS4 and 3 hours later, it was running like a dream! A FANTASTIC EXPERIENCE!!! Highly recommend UBreakiFix and especially Christian!!
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July 2023 by Schleiden Sainvil
Short staff not very informative which makes you waste your time
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July 2023 by JP Oliveira
This place is great, second time I come here to get a screen replaced and they are fast, professional, friendly and do a great job. If you need a phone repaired don’t think twice before coming here as it is satisfaction guarantee!!!
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June 2023 by Julissa G.
On Sunday 06/26/2023, I made an appointment at the UBREAKIFIX college point location. IT TECH was knowledgeable and fixed the damaged screen promptly. What I would like to understand is why the devices access pin is required? IT tech asked for the pin twice ? The device contains PII sensitive information. Can you please show me policy where it indicated the phone pin is required?