-
December 2023 by Claudia Arcila londoño
I just received my box. In the time allocated by the watcargo company. Emphasizing that even though it is season. It was very fast. Thanks recommended
-
September 2023 by Eliu Salazar
I recommend it to everyone!Very good service and immediate delivery!!
-
December 2022 by Joana Cuellar
Staff is very friendly, but it was super busy, they should have more staff.
-
December 2022 by Charles Alexander Vargas Taborda
I wish I could continue, without a star; In this company they are highly inefficient, rude and indifferent after payment, their promise of times is totally incorrect and their after-sales service is horrible, the worst experience in terms of shipments from abroad, the people who take the trouble to write our experience , it is because it really is so transcendental that we need to unburden ourselves of the terrible situation that has occurred with this company. The lady from the Bogotá branch, who claims to be a company so serious that it has been in the market for more than 32 years, well I tell her that with their terrible service and rudeness, I don't think they will live to be 40.
-
December 2021 by Sofia P Perez
This company is very good i have no problems they service ok I give them T UP
-
December 2021 by Catalina Echeverry Betancur
My husband and I always send boxes to our relatives around here, which means that there was a change of staff, in particular a girl with long hair, conceited and uneducated for customer service. In December several things of value disappeared from our box and they said it was in Bogota because they uncovered them there and I put the last one in in January and the box arrived open and it was much more expensive than the previous one weighing 11 pounds less . I have made the claim several times and no one has responded to this. I do not recommend it at all, poor service, high prices and theft of valuable products. 0 stars!!!!Because of that hole that you can see in the image, they have removed three products from me and I spoke with the Coordinator in Colombia and they told me that the company Wat Express put my box with another address and arrived elsewhere and that is why they opened it without any consent but as the The day I put the box it was 8 pm and the bad genius who works there wanted to close me knowing that the schedule clearly says that it is until 830 pm so she did this wrong to me without paying attention that she gave my box another address and now nobody answer me for it. Mr. Arcesio who works there I don't know if he is the owner or who he is, he just says ok and I have all the evidence of absolutely everything.Never put boxes there, sooner or later the client loses as it happened to me and nobody will answer for absolutely nothing.
-
December 2021 by Albeiro Garces
Bad, lousy shipping company, years ago when there was other staff it was excellent but now it has lousy customer service. In December I was lining up to send some gifts to my family in Colombia and since there were a lot of people, the long-haired lady there told me that they were going to close that she would play the tapes and take my money and then a charger disappeared of battery which I was insuring and when I got home I realized that in the receipt I did not name or insure it, and obviously the device that had cost me $120 dollars did not arrive in Colombia.I do not recommend this company at all with a great lack of service and loyalty to its customers.
-
December 2021 by gloria ines charry sanchez
I had the opportunity to order some products through the WAT cargo locker. And it was a company that for the first time gave me the best service, met the stipulated time. My complete products arrived. And best of all, I always had the opportunity to communicate directly with those in charge of the company. Thank you very much for a wonderful service.
-
December 2021 by Giovanni Charry Lopez
My parents sent me a package and it arrived right on time. very serious about shipping, and excellent service provided to their customers.
-
December 2020 by GoldMedi C.A
The lady who serves is super rude, when you want to ask a question she responds scolding, I felt super uncomfortable because I have previously shipped with them and the company seems good to me. I went on Wednesday 02/12 to make a shipment and there was a lady upset because They did not give him information about a box he sent. The boy talks on the phone all the time and does not attend to the customer who is there. I won't ship with them again
-
December 2019 by Alba Edith
Good afternoon...a young man with long brown hair.bad mood...super petentious...he has no profile to serve the public...it was such a nice business...but it has changed because of this young woman...there are several of us non-conforming costumes..thank you
-
December 2019 by Jesus Ball
Bad service, you have to pay twice for the same box in New York and Colombia, the first page was 50 and then 85 to get the kidnapped box delivered to me. I don't recommend it. Zero stars.
-
December 2018 by Karen “Kcreatividad” J
Good services.
-
December 2017 by Dilia Boscan
This a very convenience place. They open until late and weekends and holidays also. They have wester union and the same services as a regular post office. Very convenient for our Jackson heights neighbor.
-
December 2017 by florinda banquett
I have been sending my packages and money via WAT Cargo for over 10 years and have never had any problems. They have better services every time, they even have USPS postal mail, I no longer stand in lines and the service is excellent, they are open on Sundays and on weekdays they are late. I recommend them.
