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July 2025 by Samuel Crosby
Worst experience I have ever had with a delivery. I would give zero stars if it was an option.
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November 2024 by Tony Elkik
Worst company ever. Rude, no respect, don’t deliver on time or day. Bunch of liers.
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September 2024 by Kassia Diomande
I spent the entire day there doing a double and triple road test etc. I am a female trucker. I did not fail my test, neither did I rush on anything because I have never driven them but I have all my endorsements to be qualified plus 5 and half year experience driving trucks semi tractor trailers. This warehouse is an all men trucking site. They do not hire woman on less your working behind a desk. They don’t believe in women being dominant or strong enough like a man. I took one look at the guy who decides how far he would believe that I was good. And another look at the guy he was reporting to Rizvi and I knew what seat I was in. Discrimination again and again because I am a woman. Waste her time because we are not hiring a woman. This is so embarrassing. Unforgivable. Instead of just letting me go from first time you saw I was female and interviewed me in the office. Why?? To waste my entire day and time is ridiculous. When I do qualify because I carry my TankeS,Hazmat,Double and triples with 5 plus years experience. It more than weird for anyone to look at. As if your company don’t have a 2 week training before your on your own. The guy who did my road test with me was amazing and had patience I must say. Safety was my biggest key!! Which the guy stated to Ravi’s!! WOMAN TRUCKERS ARE NOT ALLOWED TO WORK FOR XPO OR ITS BROOKLYN, NY LOCATION ONLESS YOUR ARE WORKING BEHIND THE DESK. Thank you Kelly for the interview you saw fit. This is not a good diversity company to consider working for.
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June 2024 by Albert Davydov
Terrible experience with this scam of a company. Charged my credit card with additional fees without my consent. Promised shipping was 11 days, actual delivery took 18 days. Will never do business with them.
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April 2024 by Mechel Levy
Great service
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January 2024 by Odilon Jimenez
Company can do a lot better , at least on this terminal XBY . Manager bully employees to get the job done and everything is done very messy because of that.
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December 2023 by Xavier Baxter
Lost my whole delivery, why would any company use these people
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December 2023 by CHRISTIAN GOMEZ
They don’t pay good
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December 2023 by Mark R
Part 1-It is baffling to me that this company is still in business based on the poor customer service that I received. #1 I never received email correspondence from XPO on the delivery status of my item. #2. I called several times to confirm the itinerary and the delivery ? status of my item and on each occasion was misinformed by XPO employees. #3. I took the day off from work only to be informed, after taking the initiative to call XPO again about the delivery status, that my item was not being delivered!! I hired workmen to help me bring the item into my home for that specific date, but I had to turn them away based on the rampant misinformation given to me by XPO employees. Once again I’m baffled as to how this business is functioning based on this unprofessional behavior. My experience with this delivery company was horrific, and I will definitely avoid working with them again. Half a star!!!!Part2-The delivery ? driver for XPO randomly showed up at my door to deliver my item while I was at work. I specifically requested an after work time span ,but multiple people at the office that I spoke to, did not respect my request. There was no specific date given to me for my delivery date. So I’m disgusted that they would just send the driver to my home without consulting me. The service that I experienced with this company was extremely unpleasant and unprofessional.
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December 2023 by Ben Tanner
Horrible company that doesnt honor schedules or window for delivery. Killed an entire day and claims a truck broke down. Dont know how these people are in business> STAY AWAY!!!!
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May 2023 by Bob Baxter
Lost my whole delivery, why would any company use these people
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April 2023 by Jay
I have use them before when I used to work for bjs . It’s a good company.
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February 2023 by Benjamin
Absolute rudest "customer service" I have ever experienced. They are incompetent, unorganized, and are completely rude. Mary wouldn't even let me finish a sentence, talked over me, and instead of listening and trying to find a solution, she cut me off, lectured me for things I didn't do, and would put me on hold without warning. Her supervisor was almost as bad. Wish I could have rated them ZERO stars. These people need to get a new job, they are a disgrace.
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December 2022 by Kardashev III
Terrible company with terrible workers and terrible customer service!
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December 2022 by Marie Duncan
Extremely unprofessional and inappropriate. Delivery guy was creepy and hit on me, I had to tell him repeatedly he needed to get out of my apartment immediately. Main customer service branch promised to "send an email" about this behavior without gathering any information from me about the employee. All other customer service numbers are unreachable. Absolutely horrible experience!
